<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:st1="urn:schemas-microsoft-com:office:smarttags" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<!--[if !mso]>
<style>
v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style>
<![endif]--><o:SmartTagType
namespaceuri="urn:schemas-microsoft-com:office:smarttags" name="place"/>
<!--[if !mso]>
<style>
st1\:*{behavior:url(#default#ieooui) }
</style>
<![endif]-->
<style>
<!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:Tahoma;
        panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:12.0pt;
        font-family:"Times New Roman";}
a:link, span.MsoHyperlink
        {color:blue;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {color:blue;
        text-decoration:underline;}
p
        {mso-margin-top-alt:auto;
        margin-right:0in;
        mso-margin-bottom-alt:auto;
        margin-left:0in;
        font-size:12.0pt;
        font-family:"Times New Roman";}
pre
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:10.0pt;
        font-family:"Courier New";}
span.EmailStyle18
        {mso-style-type:personal-reply;
        font-family:Arial;
        color:navy;}
@page Section1
        {size:8.5in 11.0in;
        margin:1.0in 1.25in 1.0in 1.25in;}
div.Section1
        {page:Section1;}
-->
</style>
<!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=EN-US link=blue vlink=blue>
<div class=Section1>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Need to see the entire “debug isdn
q931”…cannot tell you what is going on without that. The
disconnect cause alone does not tell the whole story, just the reason the
switch/gateway gives.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can see bearer cap in the TX->SETUP
in the debug…like this:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'>18:39:29.425: ISDN BR0: <b><span
style='font-weight:bold'>TX -> SETUP</span></b><o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> pd = 8 callref = 0x10<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>18:39:29.433:<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> Bearer Capability i = 0x8890 </span></font><font
face=Wingdings><span style='font-family:Wingdings'>ß</span></font>-<o:p></o:p></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>18:39:29.441: Channel ID i = 0x83<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>18:39:29.449:<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> Keypad Facility i = '5558888'<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'>18:39:29.822: ISDN BR0: <b><span
style='font-weight:bold'>RX <- CALL_PROC</span></b><o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> pd = 8 callref = 0x90<o:p></o:p></span></font></pre>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>You can decode that, or get someone in TAC
to do it for you, and figure out why your switch does not support that.
That or change the bearer cap with a isdn call-type (or something like that)
command.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>joshd.<o:p></o:p></span></font></p>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center tabindex=-1>
</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Tseveendorj
Ochirlantuu [mailto:tseveendorj@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
11:16 PM<br>
<b><span style='font-weight:bold'>To:</span></b> Josh Duffek<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Thank you guys<br>
<br>
I saw that URL before and cooperated with telco guys but they told me that
problem came from your side. <br>
<br>
I'm testing "Recovery on timer expiry". Didn't see that error from
log after increased interdigit timeouts on my gateway. After that configuration
I faced new logs :(<br>
<br>
Cause i = 0x82FF - Interworking error; unspecified<br>
Cause i = 0x82C1 - Bearer capability not implemented<br>
<br>
Thank you for any helps :)<br>
<br>
I would like to experiencing on VoIP very much indeed.<br>
<br>
Best regards,<br>
Tseveen<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Thu, Jul 31, 2008 at 11:53 AM, Josh Duffek <<a
href="mailto:joshd@tredent.com">joshd@tredent.com</a>> wrote:<o:p></o:p></span></font></p>
<div link=blue vlink=blue>
<div>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>Tseveen,</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>Here is a good page for decoding isdn disconnect cause codes:</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'><a
href="http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml"
target="_blank">http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml</a></span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'> </span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>The first octet, 0x82, is:</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>82—the public network near the local user (the switch your
device is connected to)</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'> </span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>And "e6 – recovery on timer expiry" means,
something like, it was expecting a response or whatever from us and it did not
get that in the specified amount of time(sh isdn timer if you want to see how
they are setup on yours)...so it send us a disconnect. Maybe we have a
bad route for that particular number or something...not sure.</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'> </span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>Like Michael is saying, if you post the whole "debug isdn
q931", and "debug isdn event" might be helpful...we can probably
tell you what is actually going on with the call. "sh isdn
active", and "sh isdn service" for PRIs are good to have as
well.</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'> </span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>joshd @</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'>Tredent.com</span></font><o:p></o:p></p>
<p><font size=2 face="Courier New"><span style='font-size:10.0pt;font-family:
"Courier New"'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Michael Thompson<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
5:36 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Tseveendorj Ochirlantuu'<br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><o:p></o:p></span></font></p>
<div>
<div>
<p class=MsoNormal><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma'><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Q.931
disconnect problem<o:p></o:p></span></font></p>
</div>
</div>
</div>
<div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Can you give the rest of the Q.931 debug feedback? It
looks like it may be a T3XX timer. Things like interdigit timer (T.302),
etc may show a feedback like that if someone started to dial a number while
offhook and stopped dialing.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>This is purely conjecture (both of my responses are to be
honest) without more info.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>MT</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> Tseveendorj Ochirlantuu [mailto:<a
href="mailto:tseveendorj@gmail.com" target="_blank">tseveendorj@gmail.com</a>] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
2:41 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Michael Thompson<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div>
<p style='margin-bottom:12.0pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Hi Michael,<br>
<br>
Thank you for very quick reply and explanation.<br>
<br>
I'm newbie on VoIP. Please, can you explain what is the reason I got following
error?<br>
<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
<br>
Thank you.<o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>On Wed,
Jul 30, 2008 at 1:54 PM, Michael Thompson <<a
href="mailto:mthompson729@gmail.com" target="_blank">mthompson729@gmail.com</a>>
wrote:<o:p></o:p></span></font></p>
<div vlink=purple link=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Are you experiencing some specific issue or are you must seeing
these logs and expressing concern?</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>If it's the latter, it may be as simple as someone calling a
number that is a DID on the PRI but doesn't have a DN on the phone system.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Let's assume you have a call come in on your DID block of
248.555.1XXX. Let's say the last 4 digits (subscriber) are 1133. if
there's no extension 1133 on your PBX, your result will be 'number unassigned'.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<div>
<div class=MsoNormal align=center style='text-align:center'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>
<hr size=2 width="100%" align=center>
</span></font></div>
<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Tseveendorj
Ochirlantuu<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
1:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-nsp@puck.nether.net" target="_blank">cisco-nsp@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi guys,<br>
<br>
This gateway used for call terminating. I have found following log on my gateway.
These are come from debug isdn q931.<br>
<br>
part of entire log: <br>
<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8491 - User busy <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x8491 - User busy<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8491 - User busy <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8491 - User busy<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
<br>
My question is<br>
<br>
1. What kind of reason following errors occurred ?<br>
2. How to solve that ?<br>
<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number unassigned <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
<br>
<br>
Thanks for any help.<br>
<br>
Best regards,<br>
Tseveen.<o:p></o:p></span></font></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
</div>
</body>
</html>