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<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Tseveen,<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Here is a good page for decoding isdn disconnect cause codes:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><a
href="http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml">http://www.cisco.com/en/US/tech/tk801/tk379/technologies_tech_note09186a008012e95f.shtml</a><o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>The first octet, 0x82, is:<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>82—the public network near the local user (the switch your device
is connected to)<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>And “e6 – recovery on timer expiry” means, something
like, it was expecting a response or whatever from us and it did not get that
in the specified amount of time(sh isdn timer if you want to see how they are
setup on yours)...so it send us a disconnect. Maybe we have a bad route
for that particular number or something...not sure.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Like Michael is saying, if you post the whole “debug isdn q931”,
and “debug isdn event” might be helpful...we can probably tell you
what is actually going on with the call. “sh isdn active”,
and “sh isdn service” for PRIs are good to have as well.<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>joshd @<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>Tredent.com<o:p></o:p></span></font></p>
<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Michael Thompson<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
5:36 AM<br>
<b><span style='font-weight:bold'>To:</span></b> 'Tseveendorj Ochirlantuu'<br>
<b><span style='font-weight:bold'>Cc:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Can you give the rest of the Q.931 debug
feedback? It looks like it may be a T3XX timer. Things like
interdigit timer (T.302), etc may show a feedback like that if someone started
to dial a number while offhook and stopped dialing.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>This is purely conjecture (both of my
responses are to be honest) without more info.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>MT<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Tseveendorj Ochirlantuu
[mailto:tseveendorj@gmail.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
2:41 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Michael Thompson<br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'>Hi Michael,<br>
<br>
Thank you for very quick reply and explanation.<br>
<br>
I'm newbie on VoIP. Please, can you explain what is the reason I got following
error?<br>
<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
<br>
Thank you.<o:p></o:p></span></font></p>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>On Wed, Jul 30, 2008 at 1:54 PM, Michael Thompson <<a
href="mailto:mthompson729@gmail.com">mthompson729@gmail.com</a>> wrote:<o:p></o:p></span></font></p>
<div vlink=purple link=blue>
<div>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Are you experiencing some specific issue or are you must
seeing these logs and expressing concern?</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>If it's the latter, it may be as simple as someone calling a
number that is a DID on the PRI but doesn't have a DN on the phone system.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'>Let's assume you have a call come in on your DID block of
248.555.1XXX. Let's say the last 4 digits (subscriber) are 1133. if
there's no extension 1133 on your PBX, your result will be 'number unassigned'.</span></font><o:p></o:p></p>
<p><font size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:
Arial;color:navy'> </span></font><o:p></o:p></p>
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<p><b><font size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
font-weight:bold'>From:</span></font></b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma'> <a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Tseveendorj
Ochirlantuu<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, July 30, 2008
1:47 AM<br>
<b><span style='font-weight:bold'>To:</span></b> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Cc:</span></b> <a
href="mailto:cisco-nsp@puck.nether.net" target="_blank">cisco-nsp@puck.nether.net</a><br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] Q.931
disconnect problem</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<div>
<p><font size=3 face="Times New Roman"><span style='font-size:12.0pt'>Hi guys,<br>
<br>
This gateway used for call terminating. I have found following log on my
gateway. These are come from debug isdn q931.<br>
<br>
part of entire log: <br>
<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8491 - User busy <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
Cause i = 0x8491 - User busy<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8491 - User busy <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8491 - User busy<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number
unassigned <br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8090 - <st1:place w:st="on">Normal</st1:place>
call clearing <br>
Cause i = 0x8290 - Normal call clearing<br>
Cause i = 0x8290 - Normal call clearing<br>
<br>
My question is<br>
<br>
1. What kind of reason following errors occurred ?<br>
2. How to solve that ?<br>
<br>
Cause i = 0x809E - Response to STATUS ENQUIRY or number unassigned <br>
Cause i = 0x82E6 - Recovery on timer expiry<br>
<br>
<br>
Thanks for any help.<br>
<br>
Best regards,<br>
Tseveen.<o:p></o:p></span></font></p>
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