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<p class=MsoNormal>Below are details relating to Intercom/BAT that gave me a 3
hour headache this weekend and may help someone else out later on, I could
not find a way to Bulk associate the Default Activated Device (Intercom)
Maybe CSCsk96399<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I needed to update the Line 1 Display (Internal Caller ID)
for about 200 7931 phones, so I Export Phones All Details for 7931s,then Import
Phones All Details failed to set the Intercom – Default Activated
Devices. I had to manually touch all 200 phones and set the Intercom
Directory Number settings – Default Activated Device field. I had
Intercom working before the Export but the Import broke it.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>BAT import gave this error “SEP0021D8BA294C
SEP0021D8BA294C is not a valid device” for all 20 phones (showing each
phones unique mac) Default Activated Device” (Under Line > Intercom
Directory Number Settings in CCMAdmin)<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Course after the install I found this bug CSCso87406 with
workaround;<o:p></o:p></p>
<p class=MsoNormal>Symptoms:<o:p></o:p></p>
<p class=MsoNormal>Insert Phones - All details fails with error:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>"SEP0018195AA8F9 SEP0018195AA8F9 is not a valid device
Result Summary "<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Conditions:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>This can occur when trying to insert a device with 'All
Details' and the Default Activated Device is assigned on an intercom line of
the device.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Workaround:<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Get a specially formatted file from TAC, and then perform
these steps:<o:p></o:p></p>
<p class=MsoNormal>1. Remove the Intercom Line from the phone insert first<o:p></o:p></p>
<p class=MsoNormal>2. Upload the file using "Insert Phones - All
Details" after modifying it as needed<o:p></o:p></p>
<p class=MsoNormal>3. Insert the file selecting the "Override Existing
Configuration" checkbox.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><b><span style='font-size:14.0pt;color:teal'>Jason Aarons</span></b><span
style='font-size:14.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Consultant</span><span style='font-size:12.0pt;color:gray'><o:p></o:p></span></p>
<p class=MsoNormal><span style='color:navy'><img width=80 height=82
id="Picture_x005f_x0020_1" src="cid:image001.gif@01C8FB0A.F1B7ABD0"
alt="cid:image001.gif@01C7407C.14EB3630"></span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:black'> </span><span
style='color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Dimension Data<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>E-mail</span><b><span style='font-size:10.0pt;color:navy'> </span></b><span
style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:teal'>::</span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>jason.aarons@us.didata.com<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Bauhaus 93";
color:navy'>Mobile </span><span style='font-size:10.0pt;font-family:"Arial Black","sans-serif";
color:teal'>::</span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:#FF6600'> </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>+1-904-338-3245 </span><span style='font-size:10.0pt;font-family:
"Bauhaus 93";color:navy'>e-fax</span><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif";color:#FF6600'> </span></b><span
style='font-size:10.0pt;font-family:"Arial Black","sans-serif";color:teal'>:: </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:gray'>+1-904-339-9696</span><span
style='font-size:10.0pt;font-family:"Times New Roman","serif";color:navy'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:12.0pt;font-family:"Arial","sans-serif"'>
<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'><a href="http://www.us.didata.com">http://www.dimensiondata.com</a><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Plan.Build.Support & Manage</span><span style='font-size:9.0pt;
font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'>For
urgent issues notify your Project Manager, for 24x7 support contact the
Dimension Data NOC at +1-800-974-6584 or Cisco TAC at +1-800-553-2447.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<p class=MsoNormal>http://www.dimensiondata.com/Solutions/ConvergedCommunications/<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'><img border=0 width=72 height=82 id="Picture_x0020_1"
src="cid:image004.jpg@01C8FB0B.18279B40" alt="IC... A WAY OF LIFE..."></span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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