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<DIV>I found this under Service Parameters>Call Manager Service. The choices are:</DIV>
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<DIV>User Info for Call Progress Tone (Default) - I have this selected</DIV>
<DIV>H.225 Info for Call Progress</DIV>
<DIV>Use ANN for Ringback</DIV>
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<DIV>any idea what would not break my current operation but get rid of my Tone on Hold?</DIV></DIV>
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<TD vAlign=top><A name=ToSendH225UserInfoMsg><LABEL for=NAME><B>Send H225 User Info Message:</B> <IMG alt="Required Field" src="cid:ZJROOVFUOGPV.required.gif"> </LABEL></A></TD>
<TD>This parameter specifies which message Cisco CallManager sends for the ringback tone or tone on hold. Valid values follow: <BR>Use ANN for Ring Back: Use Cisco SCCP Annunciator to play ringback tone (available in Cisco CallManager release 4.0 and later) <BR>User Info for Call Progress Tone: Send H.225 user information message to IOS gateway to play ringback tone or tone on hold (This is the default.) <BR>H225 Info for Call Progress Tone: Send H.225 information message to IOS gateway to play ringback tone or tone on hold <BR>Cisco CallManager Version 3.1 does not support the H.225 Information message, so choose 'User Info for Call Progress Tone' if you are using intercluster trunks and any of the clusters is running Cisco CallManager Version 3.1 or earlier. However, if all of the clusters are running Cisco CallManager 3.2(2a) or a later release, you can choose 'H225 Info for Call Progress Tone.' </TD></TR>
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<TD>This is a required field. </TD></TR>
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<TD>Default: User Info for Call Progress Tone </TD></TR></TBODY></TABLE></DIV>
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<DIV>Steve<BR><BR>>>> Paul <asobihoudai@yahoo.com> 8/11/2008 11:40 AM >>><BR></DIV>
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<DIV>Go to enterprise parameters, and uncheck "H.225 Info for Call Progress"<BR>Paul</DIV>
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<DIV style="FONT-SIZE: 12pt; FONT-FAMILY: times new roman,new york,times,serif">----- Original Message ----<BR>From: STEVEN CASPER <SCASPER@mtb.com><BR>To: "cisco-voip@puck-nether.net" <cisco-voip@puck.nether.net>; Christopher Beck <CBeck@usg.com><BR>Sent: Monday, August 11, 2008 6:59:35 AM<BR>Subject: Re: [cisco-voip] H323 Tone on Hold<BR><BR>
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<DIV>I do not want music on hold or tone on hold, just sweet silence!</DIV>
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<DIV>Steve<BR><BR>>>> "Beck, Christopher" <CBeck@usg.com> 8/11/2008 9:29 AM >>><BR></DIV>
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<P class=MsoNormal><SPAN style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">Did you put the ccm-manager music-on-hold command in the config? That is still required.</SPAN></P>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">Chris Beck</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">IT Lead - Voice Technologies</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">USG Corporation</SPAN></P>
<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 11pt; COLOR: rgb(31,73,125); FONT-FAMILY: 'Calibri','sans-serif'">cbeck@usg.com</SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>STEVEN CASPER<BR><B>Sent:</B> Monday, August 11, 2008 8:26 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] H323 Tone on Hold</SPAN></P></DIV></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">I have some H323 locations and have discovered that<BR>callers are getting "tone on hold" when placed on hold at the site Not happening on MGCP sites and on internal calls. Anyone have any idea how can I get rid of this at H323 sites?</SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"></SPAN> </P></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">CUCM 6.1.1b IOS 12.4.12a</SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Thanks!</SPAN></P></DIV>
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<P class=MsoNormal style="MARGIN: 0in 0in 0pt"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">Steve</SPAN></P></DIV><PRE>************************************</PRE><PRE>This email may contain privileged and/or confidential information that is intended solely for the use of the addressee. If you are not the intended recipient or entity, you are strictly prohibited from disclosing, copying, distributing or using any of the information contained in the transmission. If you received this communication in error, please contact the sender immediately and destroy the material in its entirety, whether electronic or hard copy. This communication may contain nonpublic personal information about consumers subject to the restrictions of the Gramm-Leach-Bliley Act and the Sarbanes-Oxley Act. You may not directly or indirectly reuse or disclose such information for any purpose other than to provide the services for which
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