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For EM if you get the error 6 prior to even seeing a username/pin prompt most likely it can't authenticate CCMSysUser to the directory. For CAR it has to look in the directory for the CiscoAdminRepToolAdminGroupUsers group to see if the user you tried to login as is a member of that group. If that group doesn't exist in the directory then you can use the CAR initial login to get it created.<div><br></div><div>What other stuff related to DCD are you seeing work fine? Are you able to browse the global directory via CCMAdmin on your publisher? Are there any delays? Do your fastdials and corporate directory work from the phones?</div><div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Aug 11, 2008, at 1:50 PM, Ramiz Sardar wrote:</div><br class="Apple-interchange-newline"><div>So friend, what would be the steps to troubleshout since all other stuff with DCD is working fine.</div> <div> </div> <div>Waiting........<br><br> </div> <div><span class="gmail_quote">On 8/11/08, <b class="gmail_sendername">Matthew Saskin</b> <<a href="mailto:matt@saskin.net">matt@saskin.net</a>> wrote:</span> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">This adds more info to your extension mobility problem. CallManager can't communicate with your directory (DCD or Active Directory)<br> <br>-matt<br><br>Ramiz Sardar wrote:<br> <blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid"> <div><span class="e" id="q_11bb2d55f6623a3c_1">Hi Friends,<br> <br>On CCM 4.2(3) publisher i install CDR Analaysis and Report tool in order to generate report for international calls. Problem is i am unable to login first time using user/pass admin/admin. I also tried other passwords but i recieve the same error message "LDAP Access Error. Contact to Administrator". I did all the basic steps to troubleshoot but couldn't solve it. One thing i will mention that after enabling CDR now when i make call, it records in sql database table with all information so i thing only problem with cdr web interface. Another thing before CDR Tool installation process i recieved an alert "authenticode on found. Do you want to continue".<br> Please help me out in this regard.<br><br>Hoping for your prompt relpy<br><br>Best Regards<br>Rameez<br><br><br></span></div>------------------------------------------------------------------------<br><br>_______________________________________________<br> cisco-voip mailing list<br><a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br><a onclick="return top.js.OpenExtLink(window,event,this)" href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><br> </blockquote><br></blockquote></div><br><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>