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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I don&#8217;t like the switchhook less
7985 or Mitel&#8217;s that are missing switchhooks. I am used to being able to
press a switchook as quick hangup and new line versus softkey&#8230;<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

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<p class=MsoNormal><b><font size=2 color=black face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;color:windowtext;font-weight:bold'>From:</span></font></b><font
size=2 color=black face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;
color:windowtext'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b><span style='font-weight:bold'>On
Behalf Of </span></b>Madziarczyk, Jonathan<br>
<b><span style='font-weight:bold'>Sent:</span></b> Tuesday, August 12, 2008
5:18 PM<br>
<b><span style='font-weight:bold'>To:</span></b> cisco-voip@puck.nether.net<br>
<b><span style='font-weight:bold'>Subject:</span></b> [cisco-voip] 7961 hook
switch faulty?</span></font><font color=black><span style='color:windowtext'><o:p></o:p></span></font></p>

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<p class=MsoNormal><font size=3 color="#000066" face="Times New Roman"><span
style='font-size:12.0pt'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>I&#8217;ve got about 150-200 Cisco 7961
phones in use right now.&nbsp; Out of those, I have had to take about 15-20 of
these out of production either because the hook switch just stopped responding
altogether in less than a year, or never worked right out of the box.&nbsp;
(Those little orange shipping tabs completely ruin the phone)<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Has anyone else had experience with
this?&nbsp; This type of failure rate is completely unacceptable.<o:p></o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p>&nbsp;</o:p></span></font></p>

<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>JonM<o:p></o:p></span></font></p>

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