<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div>How are your dial peers setup?<br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Rick Mancinelli <rmancinelli@bisginc.com><br>To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>Sent: Wednesday, August 13, 2008 9:03:37 PM<br>Subject: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520<br><br>
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<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I have a client with a UC520 running CME4.2 (release XW7).
CUE release is 3.1.</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">They have an auto attendant script with a couple of
call-redirects in it as action items off of a menu. (IE press 1, get transferred
to extension 222 or whatever) If the AA pilot number is dialed directly from a
phone in the office, the call redirects from the menu work perfectly. If the
AA answers an outside call, however, the call redirects fail. Not only do they
fail, but they just hang with dead air. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">On the CME console, a SIP debug shows the BYE/ALSO messages
coming in from the CUE AA, but CME just sits there idle after the message is
received. The ALSO contains the redirect (as it should).</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I’m puzzled (…and tired….and grumpy….)</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Any ideas?</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">TIA,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Rick</span></font></p>
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