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<DIV dir=ltr><FONT face=Arial size=2>In 4.x you can also test mapping a drive to <A href="file://\\serverip\c$">\\serverip\c$</A> and then try running RTMT. </FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>RTMT has drastically changed from 4.x to 5/6x.</FONT></DIV>
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<DIV dir=ltr><FONT face=Arial size=2>I would test with ccmadministrator, if you open up IE and go to </FONT><A href="https://ip/ccmadmin"><FONT face=Arial size=2>https://ip/ccmadmin</FONT></A><FONT face=Arial size=2> on same computer can you login with ccmadministrator?</FONT></DIV></DIV>
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<FONT face=Tahoma size=2><B>From:</B> cisco-voip-bounces@puck.nether.net on behalf of Keith Klevenski<BR><B>Sent:</B> Thu 8/14/2008 11:51 AM<BR><B>To:</B> cisco-voip@puck.nether.net<BR><B>Subject:</B> [cisco-voip] RTMT Error<BR></FONT><BR></DIV>
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<P class=MsoNormal>I haven’t fired up RTMT in a while and now I remember why. When I start it up and try to log in with any account (local administrator or any CCM MLA user in the super user group) I get the following error:</P>
<P class=MsoNormal> </P>
<P class=MsoNormal>“Access forbidden. The RTMT application cannot be used by this user name and password (insufficient privileges).”</P>
<P class=MsoNormal> </P>
<P class=MsoNormal>Out of 5 clusters I can connect with RTMT to 3 of the 5. All running 4.1.3 SR6 except one that is running SR5d which I can connect to. So I can connect to two SR6 clusters and there are two SR6 clusters I cannot connect to. I have no clue why this would be… any ideas?</P>
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<P class=MsoNormal>Thanks!</P>
<P class=MsoNormal><B><SPAN style="COLOR: black"></SPAN></B> </P>
<P class=MsoNormal><B><SPAN style="COLOR: black">.................................................................................... </SPAN></B><SPAN style="COLOR: black"></SPAN></P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 11pt; COLOR: gray"></SPAN></B> </P>
<P class=MsoNormal><B><SPAN style="COLOR: gray">Keith Klevenski</SPAN></B></P>
<P class=MsoNormal><B><SPAN style="COLOR: gray">Manager, Telephony Engineering</SPAN></B></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 12pt; COLOR: navy"></SPAN> </P>
<P class=MsoNormal><B><SPAN style="FONT-SIZE: 9pt; COLOR: gray">1880 S. Dairy Ashford, Suite 300 </SPAN></B><B><SPAN style="FONT-SIZE: 9pt; COLOR: #ff9900">| </SPAN></B><B><SPAN style="FONT-SIZE: 9pt; COLOR: gray"> Houston, TX 77077- 4760</SPAN></B><B><SPAN style="FONT-SIZE: 11pt; COLOR: black"></SPAN></B></P>
<P class=MsoNormal><SPAN style="FONT-SIZE: 4pt; COLOR: gray"><BR></SPAN><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: gray">Tel: 281.674.0702 </SPAN></B><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: #ff9900">| </SPAN></B><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: gray"> Mobile: 713.677.3925 </SPAN></B><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: #ff9900">| </SPAN></B><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: gray">Fax: 281.674.0101</SPAN></B></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 2pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in"><A name=OLE_LINK2></A><A name=OLE_LINK1></A><SPAN style="FONT-SIZE: 11pt"><A href="mailto:keith.klevenski@rig.net"><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: blue">keith.klevenski@rig.net</SPAN></A><SPAN style="COLOR: black"></SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 2pt; MARGIN-LEFT: 0in; MARGIN-RIGHT: 0in"><SPAN style="FONT-SIZE: 11pt; COLOR: black"><A href="http://www.rig.net/"><B><SPAN lang=NO-BOK style="FONT-SIZE: 9pt; COLOR: #ff9900">www.rig.net</SPAN></B></A></SPAN></P>
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