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<p class=MsoNormal>I haven&#8217;t fired up RTMT in a while and now I remember
why.&nbsp; When I start it up and try to log in with any account (local
administrator or any CCM MLA user in the super user group) I get the following
error:<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>&#8220;Access forbidden.&nbsp; The RTMT application cannot
be used by this user name and password (insufficient privileges).&#8221;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Out of 5 clusters I can connect with RTMT to 3 of the
5.&nbsp; All running 4.1.3 SR6 except one that is running SR5d which I can
connect to.&nbsp; So I can connect to two SR6 clusters and there are two SR6
clusters I cannot connect to. &nbsp;I have no clue why this would be&#8230; any
ideas?<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks!<o:p></o:p></p>

<p class=MsoNormal><b><span style='color:black'><o:p>&nbsp;</o:p></span></b></p>

<p class=MsoNormal><b><span style='color:black'>....................................................................................&nbsp;&nbsp;
</span></b><span style='color:black'><o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:11.0pt;color:gray'><o:p>&nbsp;</o:p></span></b></p>

<p class=MsoNormal><b><span style='color:gray'>Keith Klevenski<o:p></o:p></span></b></p>

<p class=MsoNormal><b><span style='color:gray'>Manager, Telephony Engineering<o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:12.0pt;color:navy'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><b><span style='font-size:9.0pt;color:gray'>1880 S. Dairy
Ashford, Suite 300&nbsp; </span></b><b><span style='font-size:9.0pt;color:#FF9900'>|
</span></b><b><span style='font-size:9.0pt;color:gray'>&nbsp;Houston, TX
&nbsp;77077- 4760</span></b><b><span style='font-size:11.0pt;color:black'><o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:4.0pt;color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;color:gray'>Tel:
281.674.0702 &nbsp;</span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>|&nbsp;</span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:gray'> Mobile: 713.677.3925&nbsp; </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>|&nbsp;&nbsp;</span></b><b><span
lang=NO-BOK style='font-size:9.0pt;color:gray'>Fax: 281.674.0101<o:p></o:p></span></b></p>

<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><span
style='font-size:11.0pt'><a href="mailto:keith.klevenski@rig.net"><span
lang=NO-BOK style='font-size:9.0pt;color:blue'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></span></p>

<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;color:black'><a
href="http://www.rig.net/"><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></span></p>

<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:12.0pt;font-family:"Times New Roman","serif";
color:black'><o:p>&nbsp;</o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><img border=0 width=135 height=43 id="Picture_x0020_1"
src="cid:image001.jpg@01C8FDF9.DA0824F0"
alt="cid:image001.jpg@01C890BC.B777EB00"></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

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