<html><head><style type="text/css"><!-- DIV {margin:0px;} --></style></head><body><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div>Rick,<br><br>I don't see particularly anything out of place here. What happens when you call an IP phone that is CFA to the AA pilot?<br><br>Paul<br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Rick Mancinelli <rmancinelli@bisginc.com><br>To: Paul <asobihoudai@yahoo.com>; "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>Sent: Thursday, August 14, 2008 10:16:49 AM<br>Subject: RE: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520<br><br>
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<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Paul,</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">My dial-peers are listed below.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 5 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description **
MOH Port
**</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern ABC</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/4/0</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2000 voip</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** cue voicemail pilot number
**</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 501</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session protocol sipv2</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session target ipv4:10.1.10.1</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> dtmf-relay sip-notify</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> codec g711ulaw</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no vad</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2001 voip</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** cue auto attendant number
**</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing
PSTN_CallForwarding</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 401</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session protocol sipv2</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session target ipv4:10.1.10.1</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> dtmf-relay sip-notify</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> codec g711ulaw</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no vad</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 100 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description **PRI incoming dial peer **</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile incoming AAA_Inbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> incoming called-number .%</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> direct-inward-dial</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 102 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** PRI 10 Digit Out dial-peer
**</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing AAA_Outbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern [2-9].........</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 103 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** PRI International
dial-peer **</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing AAA_Outbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> preference 5</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 9011T</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 104 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** PRI Emergency dial-peer **</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing AAA_Outbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> preference 5</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 9911</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> forward-digits 3</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 105 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** PRI Emergency II dial-peer
**</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing AAA_Outbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> preference 5</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 911</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> forward-digits 3</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 106 pots</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** PRI Directory Assistance
dial-peer **</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> translation-profile outgoing AAA_Outbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> preference 5</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 9411</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> port 0/2/0:23</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> forward-digits 3</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no sip-register</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2002 voip</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> description ** cue prompt management
(avt) application **</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 402</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session protocol sipv2</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session target ipv4:10.1.10.1</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> dtmf-relay sip-notify</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> codec g711ulaw</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> no vad</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 300 voip</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> service cc_inbound</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> destination-pattern 300</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> session target ipv4:10.1.10.2</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> incoming called-number 300</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> dtmf-relay h245-alphanumeric</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> codec g711ulaw</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Let me know what you think.</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">TIA,</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Rick</span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Paul
[mailto:asobihoudai@yahoo.com] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, August 14, 2008
12:19 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Rick Mancinelli;
cisco-voip@puck.nether.net<br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] CME 4.2
(XW7) / CUE Issue on UC520</span></font></p>
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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">How are your dial peers setup?</span></font></p>
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<p class="MsoNormal" style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">----- Original Message
----<br>
From: Rick Mancinelli <rmancinelli@bisginc.com><br>
To: "cisco-voip@puck.nether.net" <cisco-voip@puck.nether.net><br>
Sent: Wednesday, August 13, 2008 9:03:37 PM<br>
Subject: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520</span></font></p>
<div>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I have a client with a UC520 running CME4.2 (release
XW7). CUE release is 3.1.</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">They have an auto attendant script with a couple of
call-redirects in it as action items off of a menu. (IE press 1, get
transferred to extension 222 or whatever) If the AA pilot number is
dialed directly from a phone in the office, the call redirects from the menu work
perfectly. If the AA answers an outside call, however, the call redirects
fail. Not only do they fail, but they just hang with dead air. </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">On the CME console, a SIP debug shows the BYE/ALSO messages
coming in from the CUE AA, but CME just sits there idle after the message is
received. The ALSO contains the redirect (as it should).</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I’m puzzled (…and tired….and grumpy….)</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Any ideas?</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">TIA,</span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Rick</span></font></p>
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