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<div class=Section1>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
just did a fresh install from the plugins page on an SR6 server to a new
laptop. For grins I uninstalled/reinstalled anyway, but with no love…<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Thanks
Ryan.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'>....................................................................................
</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'><o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:gray'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Keith Klevenski<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:gray'>Manager, Telephony Engineering<o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-family:"Arial","sans-serif";color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>1880 S. Dairy Ashford, Suite 300 </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'> Houston,
TX 77077- 4760</span></b><b><span style='font-size:11.0pt;font-family:
"Arial","sans-serif";color:black'><o:p></o:p></span></b></p>
<p class=MsoNormal><span style='font-size:4.0pt;font-family:"Arial","sans-serif";
color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";
color:gray'>Tel: 281.674.0702 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>
Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK style='font-size:
9.0pt;font-family:"Arial","sans-serif";color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;font-family:"Arial","sans-serif";color:gray'>Fax:
281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif"'><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;font-family:"Arial","sans-serif";
color:black'><a href="http://www.rig.net/"><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><img border=0 width=135 height=43 id="Picture_x0020_1"
src="cid:image001.jpg@01C8FE01.D8A8E970"
alt="cid:image001.jpg@01C890BC.B777EB00"></span><span style='font-size:11.0pt;
font-family:"Calibri","sans-serif";color:navy'><o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Ryan Ratliff
[mailto:rratliff@cisco.com] <br>
<b>Sent:</b> Thursday, August 14, 2008 11:27 AM<br>
<b>To:</b> Keith Klevenski<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] RTMT Error<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>Try reinstalling RTMT from the plugins page on the SR6
server. If there is a version difference it may not be understanding the
login info correctly.<o:p></o:p></p>
<div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p style='margin:0in;margin-bottom:.0001pt'><span style='font-size:9.0pt;
font-family:"Helvetica","sans-serif"'>-Ryan</span><o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<div>
<p class=MsoNormal>On Aug 14, 2008, at 11:51 AM, Keith Klevenski wrote:<o:p></o:p></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I
haven’t fired up RTMT in a while and now I remember why. When I
start it up and try to log in with any account (local administrator or any CCM
MLA user in the super user group) I get the following error:<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>“Access
forbidden. The RTMT application cannot be used by this user name and
password (insufficient privileges).”<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Out
of 5 clusters I can connect with RTMT to 3 of the 5. All running 4.1.3
SR6 except one that is running SR5d which I can connect to. So I can
connect to two SR6 clusters and there are two SR6 clusters I cannot connect to.
I have no clue why this would be… any ideas?<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thanks!<o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:black'> </span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:black'>....................................................................................
</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:11.0pt;color:gray'> </span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:gray'>Keith Klevenski</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='color:gray'>Manager, Telephony Engineering</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='color:navy'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span
style='font-size:9.0pt;color:gray'>1880 S. Dairy Ashford, Suite 300 </span></b><b><span
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span style='font-size:
9.0pt;color:gray'> Houston, TX 77077- 4760</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:4.0pt;color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;color:gray'>Tel:
281.674.0702 </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>| </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:gray'> Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;color:gray'>Fax: 281.674.0101</span></b><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><span
style='font-size:11.0pt'><a href="mailto:keith.klevenski@rig.net"><span
lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='font-size:11.0pt;color:black'><a
href="http://www.rig.net/"><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>www.rig.net</span></b></a></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom:
2.0pt;margin-left:0in'><span style='color:black'> </span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span
style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:navy'><image001.jpg></span><o:p></o:p></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p>
</div>
<p class=MsoNormal><image001.jpg><o:p></o:p></p>
<div>
<p class=MsoNormal>_______________________________________________<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>cisco-voip mailing list<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
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