<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">
Try reinstalling RTMT from the plugins page on the SR6 server. If there is a version difference it may not be understanding the login info correctly.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Aug 14, 2008, at 11:51 AM, Keith Klevenski wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal">I haven’t fired up RTMT in a while and now I remember why. When I start it up and try to log in with any account (local administrator or any CCM MLA user in the super user group) I get the following error:<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">“Access forbidden. The RTMT application cannot be used by this user name and password (insufficient privileges).”<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Out of 5 clusters I can connect with RTMT to 3 of the 5. All running 4.1.3 SR6 except one that is running SR5d which I can connect to. So I can connect to two SR6 clusters and there are two SR6 clusters I cannot connect to. I have no clue why this would be… any ideas?<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal">Thanks!<o:p></o:p></p><p class="MsoNormal"><b><span style="color:black"><o:p> </o:p></span></b></p><p class="MsoNormal"><b><span style="color:black">.................................................................................... </span></b><span style="color:black"><o:p></o:p></span></p><p class="MsoNormal"><b><span style="font-size:11.0pt;color:gray"><o:p> </o:p></span></b></p><p class="MsoNormal"><b><span style="color:gray">Keith Klevenski<o:p></o:p></span></b></p><p class="MsoNormal"><b><span style="color:gray">Manager, Telephony Engineering<o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:12.0pt;color:navy"><o:p> </o:p></span></p><p class="MsoNormal"><b><span style="font-size:9.0pt;color:gray">1880 S. Dairy Ashford, Suite 300 </span></b><b><span style="font-size:9.0pt;color:#FF9900">| </span></b><b><span style="font-size:9.0pt;color:gray"> Houston, TX 77077- 4760</span></b><b><span style="font-size:11.0pt;color:black"><o:p></o:p></span></b></p><p class="MsoNormal"><span style="font-size:4.0pt;color:gray"><br> </span><b><span lang="NO-BOK" style="font-size:9.0pt;color:gray">Tel: 281.674.0702 </span></b><b><span lang="NO-BOK" style="font-size:9.0pt; color:#FF9900">| </span></b><b><span lang="NO-BOK" style="font-size:9.0pt; color:gray"> Mobile: 713.677.3925 </span></b><b><span lang="NO-BOK" style="font-size:9.0pt;color:#FF9900">| </span></b><b><span lang="NO-BOK" style="font-size:9.0pt;color:gray">Fax: 281.674.0101<o:p></o:p></span></b></p><p class="MsoNormal" style="mso-margin-top-alt:3.0pt;margin-right:0in;margin-bottom: 2.0pt;margin-left:0in"><a name="OLE_LINK2"></a><a name="OLE_LINK1"></a><span style="font-size:11.0pt"><a href="mailto:keith.klevenski@rig.net"><span lang="NO-BOK" style="font-size:9.0pt;color:blue">keith.klevenski@rig.net</span></a><span style="color:black"><o:p></o:p></span></span></p><p class="MsoNormal" style="mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom: 2.0pt;margin-left:0in"><span style="font-size:11.0pt;color:black"><a href="http://www.rig.net/"><b><span lang="NO-BOK" style="font-size:9.0pt; color:#FF9900">www.rig.net</span></b></a><o:p></o:p></span></p><p class="MsoNormal" style="mso-margin-top-alt:2.0pt;margin-right:0in;margin-bottom: 2.0pt;margin-left:0in"><span style="font-size:12.0pt;font-family:"Times New Roman","serif"; color:black"><o:p> </o:p></span></p><p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"; color:navy"><span><image001.jpg></span></span><span style="font-size:11.0pt; font-family:"Calibri","sans-serif";color:navy"><o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p> </div> <span><image001.jpg></span><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>