<html><body bgcolor="#FFFFFF"><div>Check out max redirects under telephony service.&nbsp;<br><br>Sent from a shiny magical device with predictive typing.&nbsp;</div><div><br>On Aug 14, 2008, at 11:44 PM, "Paul" &lt;<a href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div><div style="font-family:times new roman, new york, times, serif;font-size:12pt"><div>Rick,<br><br>I don't see particularly anything out of place here. What happens when you call an IP phone that is CFA to the AA pilot?<br><br>Paul<br></div><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;"><br><div style="font-family: times new roman,new york,times,serif; font-size: 12pt;">----- Original Message ----<br>From: Rick Mancinelli &lt;<a href="mailto:rmancinelli@bisginc.com">rmancinelli@bisginc.com</a>><br>To: Paul &lt;<a href="mailto:asobihoudai@yahoo.com">asobihoudai@yahoo.com</a>>; "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" &lt;<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>Sent: Thursday, August 14, 2008 10:16:49 AM<br>Subject: RE: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520<br><br>


 
 

 

 

 





<div class="Section1">

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Paul,</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> &nbsp;</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">My dial-peers are listed below.</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> &nbsp;</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 5 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description **
 MOH Port 
**</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern ABC</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/4/0</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2000 voip</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** cue voicemail pilot number
**</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 501</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session protocol sipv2</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session target ipv4:10.1.10.1</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;dtmf-relay sip-notify</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;codec g711ulaw</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no vad</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2001 voip</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** cue auto attendant number
**</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing
PSTN_CallForwarding</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 401</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session protocol sipv2</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session target ipv4:10.1.10.1</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;dtmf-relay sip-notify</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;codec g711ulaw</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no vad</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 100 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description **PRI incoming dial peer **</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile incoming AAA_Inbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;incoming called-number .%</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;direct-inward-dial</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 102 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** PRI 10 Digit Out dial-peer
**</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing AAA_Outbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern [2-9].........</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 103 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** PRI International
dial-peer **</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing AAA_Outbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;preference 5</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 9011T</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 104 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** PRI Emergency dial-peer **</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing AAA_Outbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;preference 5</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 9911</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;forward-digits 3</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 105 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** PRI Emergency II dial-peer
**</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing AAA_Outbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;preference 5</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 911</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;forward-digits 3</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 106 pots</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** PRI Directory Assistance
dial-peer **</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;translation-profile outgoing AAA_Outbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;preference 5</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 9411</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;port 0/2/0:23</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;forward-digits 3</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no sip-register</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 2002 voip</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;description ** cue prompt management
(avt) application **</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 402</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session protocol sipv2</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session target ipv4:10.1.10.1</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;dtmf-relay sip-notify</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;codec g711ulaw</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;no vad</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">dial-peer voice 300 voip</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;service cc_inbound</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;destination-pattern 300</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;session target ipv4:10.1.10.2</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;incoming called-number 300</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;dtmf-relay h245-alphanumeric</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">&nbsp;codec g711ulaw</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">!</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> &nbsp;</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Let me know what you think.</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> &nbsp;</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">TIA,</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;">Rick</span></font></p> 

<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial; color: navy;"> &nbsp;</span></font></p> 

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<p class="MsoNormal"><b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font face="Tahoma" size="2"><span style="font-size: 10pt; font-family: Tahoma;"> Paul
[<a href="mailto:asobihoudai@yahoo.com">mailto:asobihoudai@yahoo.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> Thursday, August 14, 2008
12:19 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Rick Mancinelli;
<a href="mailto:cisco-voip@puck.nether.net"><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] CME 4.2
(XW7) / CUE Issue on UC520</span></font></p> 

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<p class="MsoNormal"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">How are your dial peers setup?</span></font></p> 

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<p class="MsoNormal" style="margin-bottom: 12pt;"><font face="Times New Roman" size="3"><span style="font-size: 12pt;">----- Original Message
----<br>
From: Rick Mancinelli &lt;<a href="mailto:rmancinelli@bisginc.com">rmancinelli@bisginc.com</a>><br>
To: "<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>" &lt;<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><br>
Sent: Wednesday, August 13, 2008 9:03:37 PM<br>
Subject: [cisco-voip] CME 4.2 (XW7) / CUE Issue on UC520</span></font></p> 

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<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I have a client with a UC520 running CME4.2 (release
XW7).&nbsp; CUE release is 3.1.</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">They have an auto attendant script with a couple of
call-redirects in it as action items off of a menu.&nbsp; (IE press 1, get
transferred to extension 222 or whatever)&nbsp; If the AA pilot number is
dialed directly from a phone in the office, the call redirects from the menu work
perfectly.&nbsp; If the AA answers an outside call, however, the call redirects
fail.&nbsp; Not only do they fail, but they just hang with dead air.&nbsp; </span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">On the CME console, a SIP debug shows the BYE/ALSO messages
coming in from the CUE AA, but CME just sits there idle after the message is
received.&nbsp; The ALSO contains the redirect (as it should).</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">I’m puzzled (…and tired….and grumpy….)</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Any ideas?</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">&nbsp;</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">TIA,</span></font></p> 

<p class="MsoNormal"><font face="Arial" size="2"><span style="font-size: 10pt; font-family: Arial;">Rick</span></font></p> 

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