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<p class=MsoNormal>I went to our local CIPTUG meeting the other day and someone
was saying he had a problem where calls get into a queue where he has it delay
some length of time then try the number again where the number is on a non-call
center analog phone. What happens is it does not matter how long you have
been on hold. What matters is whoever happens to try the number first
after it becomes available. Anyone have a good idea of steps you could use
to deal with picking the longest in queue for forwarding to a non-call center phone?
<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Craig
Pennington<br>
Network Engineer<br>
</span><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>N</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ational </span><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>C</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ollegiate </span><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>A</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>thletic </span><b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>A</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>ssociation<br>
Office: 317-917-6950<br>
Fax: 317-917-6888<br>
</span><a href="mailto:cpennington@ncaa.org" title="mailto:cpennington@ncaa.org"><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>cpennington@ncaa.org</span></a><br>
<a href="http://www.ncaa.org" title="http://www.ncaa.org/"><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:blue'>www.ncaa.org</span></a><o:p></o:p></p>
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