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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I meant to check is Message Monitor/Phone View available for
Unity Connection 2.x ? I think it’s a Unity 4.x add-on and part of Unity 5x
right? I’ve been wanting to set it up but haven’t had time.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Pat Hayes<br>
<b>Sent:</b> Thursday, August 14, 2008 11:10 PM<br>
<b>To:</b> Barron, Stephen M.<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Unity message monitor/phone viewer with
SharedLines/MLA<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Message monitor can only be
enabled for one phone at a time, even with shared lines. Are you calling in
from the phone you want to use the feature on and dialing the option to enable
it from the setup menu? Also, you're going to need to be running a very recent
phone load.<o:p></o:p></p>
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<p class=MsoNormal>On Wed, Aug 13, 2008 at 5:46 PM, Barron, Stephen M. <<a
href="mailto:SBarron@stinson.com">SBarron@stinson.com</a>> wrote:<o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Unity
Version 5.01</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>CCM
Version: 4.13es99</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>I
am working to enable shared lines on 1100 phones, and in testing the only thing
that does not work is message monitor when a caller dials a shared line.
I can see in Unity that the phone list is retrieved, and the phone is
"verified" but there are two entries for the shared line extension,
in this case 62450 on a manager and secretary phone. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Also
I had some significant issues getting phone view to work at all when we had
Multilevel Administration configured on callmanager. The Unity features
work if I disable it, but that kind of stinks because we use the MLA stuff a
little. </span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>I
would be interested to know if anyone has run into these issues, or has a work
around for them.<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>Thanks
for any help!<o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'> <o:p></o:p></span></p>
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<p class=MsoNormal><span style='font-family:"Courier New"'>Stephen</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";
color:navy'>This communication is from a law firm and may contain confidential
and/or privileged information. If it has been sent to you in error, please
contact the sender for instructions concerning return or destruction, and do
not use or disclose the contents to others.</span><span style='font-size:7.0pt;
font-family:"Verdana","sans-serif";color:gray'> <o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><br>
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<p class=MsoNormal><o:p> </o:p></p>
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