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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Keith,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>In all your attempts to login, did you check the “secure
connection” checkbox ?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span style='font-family:"Tahoma","sans-serif"'>De :</span></b><span
style='font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>De la part de</b> Keith
Klevenski<br>
<b>Envoyé :</b> jeudi 14 août 2008 21:01<br>
<b>À :</b> Jason Aarons (US); cisco-voip@puck.nether.net<br>
<b>Objet :</b> Re: [cisco-voip] RTMT Error<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span lang=EN-US>No luck. I can log in with
ccmadministrator to ccmadmin no problem. I mapped a drive as well, but
did not make any difference.<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Very strange…<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><b><span lang=EN-US style='color:black'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-US style='color:black'>....................................................................................
</span></b><span lang=EN-US style='color:black'><o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;color:gray'><o:p> </o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-US style='color:gray'>Keith Klevenski<o:p></o:p></span></b></p>
<p class=MsoNormal><b><span lang=EN-US style='color:gray'>Manager, Telephony
Engineering<o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;color:navy'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='font-size:9.0pt;color:gray'>1880
S. Dairy Ashford, Suite 300 </span></b><b><span lang=EN-US
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span lang=EN-US
style='font-size:9.0pt;color:gray'> Houston, TX 77077- 4760</span></b><b><span
lang=EN-US style='font-size:11.0pt;color:black'><o:p></o:p></span></b></p>
<p class=MsoNormal><span lang=EN-US style='font-size:4.0pt;color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;color:gray'>Tel:
281.674.0702 </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>| </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:gray'> Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;color:gray'>Fax: 281.674.0101<o:p></o:p></span></b></p>
<p class=MsoNormal style='mso-margin-top-alt:3.0pt;margin-right:0cm;margin-bottom:
2.0pt;margin-left:0cm'><span lang=EN-US style='font-size:11.0pt'><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a><span
style='color:black'><o:p></o:p></span></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0cm;margin-bottom:
2.0pt;margin-left:0cm'><span lang=EN-US style='font-size:11.0pt;color:black'><a
href="http://www.rig.net/"><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>www.rig.net</span></b></a><o:p></o:p></span></p>
<p class=MsoNormal style='mso-margin-top-alt:2.0pt;margin-right:0cm;margin-bottom:
2.0pt;margin-left:0cm'><span lang=EN-US style='font-size:12.0pt;font-family:
"Times New Roman","serif";color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy'><img border=0 width=135 height=43 id="_x0000_i1028"
src="cid:image001.jpg@01C8FEBC.4854C180"
alt="cid:image001.jpg@01C890BC.B777EB00"><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>
<p class=MsoNormal><b><span lang=EN-US style='font-family:"Tahoma","sans-serif"'>From:</span></b><span
lang=EN-US style='font-family:"Tahoma","sans-serif"'> Jason Aarons (US) [mailto:jason.aarons@us.didata.com]
<br>
<b>Sent:</b> Thursday, August 14, 2008 12:25 PM<br>
<b>To:</b> Keith Klevenski; cisco-voip@puck.nether.net<br>
<b>Subject:</b> RE: [cisco-voip] RTMT Error<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><span lang=EN-US><o:p> </o:p></span></p>
<div id=idOWAReplyText9806>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>In 4.x you can also test mapping a drive to
<a href="file:///\\serverip\c$">\\serverip\c$</a> and then try running
RTMT. </span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>RTMT has drastically changed from
4.x to 5/6x.</span><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>I would test with ccmadministrator, if you
open up IE and go to </span><span lang=EN-US style='font-size:12.0pt;
font-family:"Times New Roman","serif"'><a href="https://ip/ccmadmin"><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'>https://ip/ccmadmin</span></a></span><span
lang=EN-US> on same computer can you login with ccmadministrator?</span><span
lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
</div>
<div>
<p class=MsoNormal><span lang=EN-US style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p> </o:p></span></p>
<div class=MsoNormal align=center style='text-align:center'><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
<hr size=2 width="100%" align=center>
</span></div>
<p class=MsoNormal style='margin-bottom:12.0pt'><b><span lang=EN-US
style='font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US
style='font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
on behalf of Keith Klevenski<br>
<b>Sent:</b> Thu 8/14/2008 11:51 AM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] RTMT Error</span><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman","serif"'><o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><span lang=EN-US>I haven’t fired up RTMT in a while and now
I remember why. When I start it up and try to log in with any account
(local administrator or any CCM MLA user in the super user group) I get the
following error:<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>“Access forbidden. The RTMT
application cannot be used by this user name and password (insufficient
privileges).”<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Out of 5 clusters I can connect with RTMT
to 3 of the 5. All running 4.1.3 SR6 except one that is running SR5d
which I can connect to. So I can connect to two SR6 clusters and there
are two SR6 clusters I cannot connect to. I have no clue why this would
be… any ideas?<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US>Thanks!<o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='color:black'>....................................................................................
</span></b><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='color:gray'>Keith Klevenski</span></b><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='color:gray'>Manager, Telephony
Engineering</span></b><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><b><span lang=EN-US style='font-size:9.0pt;color:gray'>1880
S. Dairy Ashford, Suite 300 </span></b><b><span lang=EN-US
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span lang=EN-US
style='font-size:9.0pt;color:gray'> Houston, TX 77077- 4760</span></b><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:4.0pt;color:gray'><br>
</span><b><span lang=NO-BOK style='font-size:9.0pt;color:gray'>Tel:
281.674.0702 </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:#FF9900'>| </span></b><b><span lang=NO-BOK style='font-size:9.0pt;
color:gray'> Mobile: 713.677.3925 </span></b><b><span lang=NO-BOK
style='font-size:9.0pt;color:#FF9900'>| </span></b><b><span
lang=NO-BOK style='font-size:9.0pt;color:gray'>Fax: 281.674.0101</span></b><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:2.0pt'><a name="OLE_LINK2"></a><a
name="OLE_LINK1"></a><span lang=EN-US style='font-size:11.0pt'><a
href="mailto:keith.klevenski@rig.net"><span lang=NO-BOK style='font-size:9.0pt'>keith.klevenski@rig.net</span></a></span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:2.0pt'><span lang=EN-US
style='font-size:11.0pt;color:black'><a href="http://www.rig.net/"><b><span
lang=NO-BOK style='font-size:9.0pt;color:#FF9900'>www.rig.net</span></b></a></span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-bottom:2.0pt'><span lang=EN-US> <o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:navy;border:solid windowtext 1.0pt;padding:0cm'><img border=0 width=135
height=43 id="Picture_x0020_1" src="cid:image002.jpg@01C8FEBC.4854C180"
alt="Image removed by sender. cid:image001.jpg@01C890BC.B777EB00"></span><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p>
</div>
<div class=MsoNormal align=center style='text-align:center'><span lang=EN-US
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
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