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<div class=Section1>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So if you’re having problems on an analog trunk it could be that
the DTMF duration timer and delay between digits needs to be adjusted. You could
be missing what’s being delivered.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>--<br>
<br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>MARK TURPIN</span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:black'> </span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:red'>|</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:black'> Systems Engineer </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:red'>| </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:black'>CCIE
21649 (Voice) </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:red'>|</span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'> Calence / Insight Networking Solutions </span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:red'>|</span><span
style='font-size:8.0pt;font-family:"Verdana","sans-serif";color:black'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><a
href="https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calence.com/"
target="_blank"><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"'>calence.com</span></a>
<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>t. 314.656.2315 c. 314.660.5800 f.
314.656.2355 <a href="mailto:mark.turpin@calence.com"
target="_blank">mark.turpin@calence.com</a></span></b><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Garamond","serif";
color:black'>The information contained in this message and any attachment may
contain privileged or confidential information protected from disclosure. If
you are not the intended recipient, or an employee or agent responsible for
delivering this message to the intended recipient, you are hereby notified that
any review, dissemination, distribution or copying of this information is
strictly prohibited. If you have received this transmission in error,
please notify the sender immediately by replying to this message and destroying
the original and all copies. Thank you.</span></b><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Lelio Fulgenzi
[mailto:lelio@uoguelph.ca] <br>
<b>Sent:</b> Wednesday, August 20, 2008 9:31 AM<br>
<b>To:</b> Turpin, Mark; Cisco Voyp List<br>
<b>Subject:</b> Re: [cisco-voip] some phones not able to dial extension at
Unity AA<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>inbound
PRI to us for sure.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>what
the caller is using is beyond me. the one reproducable error was on analog
trunks, but they would say they could use other autoattendants no problem.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Lelio<br>
--------------------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>
...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<br>
is not regulation issue for most competitive Manhattan double dutch leagues.<o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-----
Original Message ----- <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <a href="mailto:mark.turpin@calence.com"
title="mark.turpin@calence.com">Turpin, Mark</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:lelio@uoguelph.ca" title="lelio@uoguelph.ca">Lelio Fulgenzi</a> ; <a
href="mailto:cisco-voip@puck.nether.net" title="cisco-voip@puck.nether.net">Cisco
Voyp List</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Wednesday, August
20, 2008 9:57 AM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> RE: [cisco-voip]
some phones not able to dial extension at Unity AA<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>So it is always PRI? I was thinking if you had some analog
trunks it might be DTMF duration?<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Verdana","sans-serif";
color:black'>--<br>
<br>
</span><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>MARK TURPIN</span></b><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:black'> </span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:red'>|</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:black'> Systems
Engineer </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:red'>| </span><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>CCIE 21649 (Voice) </span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:red'>|</span><span style='font-size:
8.0pt;font-family:"Verdana","sans-serif";color:black'> Calence / Insight
Networking Solutions </span><span style='font-size:8.0pt;font-family:
"Verdana","sans-serif";color:red'>|</span><span style='font-size:8.0pt;
font-family:"Verdana","sans-serif";color:black'> </span><span
style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'><a
href="https://myaccess.calence.com/exchweb/bin/redir.asp?URL=http://www.calence.com/"
target="_blank"><span style='font-size:8.0pt;font-family:"Verdana","sans-serif"'>calence.com</span></a>
<o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:8.0pt;font-family:"Verdana","sans-serif";
color:black'>t. 314.656.2315 c. 314.660.5800 f.
314.656.2355 <a href="mailto:mark.turpin@calence.com"
target="_blank">mark.turpin@calence.com</a></span></b><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif";
color:black'> <o:p></o:p></span></p>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Garamond","serif";
color:black'>The information contained in this message and any attachment may
contain privileged or confidential information protected from disclosure. If
you are not the intended recipient, or an employee or agent responsible for
delivering this message to the intended recipient, you are hereby notified that
any review, dissemination, distribution or copying of this information is
strictly prohibited. If you have received this transmission in error,
please notify the sender immediately by replying to this message and destroying
the original and all copies. Thank you.</span></b><span style='font-size:
10.0pt;font-family:"Arial","sans-serif";color:black'><o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Lelio Fulgenzi<br>
<b>Sent:</b> Wednesday, August 20, 2008 8:27 AM<br>
<b>To:</b> Cisco Voyp List<br>
<b>Subject:</b> [cisco-voip] some phones not able to dial extension at Unity AA<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I've
had a number of situations where a caller is not able to enter an extension at
our Unity AA. Most of the time it's with older PBX's but they say it works with
other auto-attendants.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Has
anyone come across any reason why this would happen?</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>I
doubt it's a PRI issue since we'd have more than just a few calls. And those
calls would have to always come in on the same trunk.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Lelio<br>
--------------------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>
...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<br>
is not regulation issue for most competitive Manhattan double dutch leagues.</span><o:p></o:p></p>
</div>
</blockquote>
</div>
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