<div>Hi,</div>
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<div>Thanks for replying, yes you are correct it is trying to use G711 , I got this resolved by creating a trancoder on the voice gateway and using it for the call.</div>
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<div>I dont want to repeat this and want to undertand this so in future installations this is not repeated.</div>
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<div>1. Yes UCCX was installed only with G.711 codec, Can UCCX be installed with both G711 and G.729 prompts during the intial installation , what is the best practice where we have centralized UCCX and remote agents over the wan with G.729.</div>
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<div>2. If my gateway was MGCP would I still need a transcoder for this Call Flow.</div>
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<div>Thanks again.</div>
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<div>Aman</div>
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<div><span class="gmail_quote">On 8/20/08, <b class="gmail_sendername">Matt Slaga (US)</b> <<a href="mailto:Matt.Slaga@us.didata.com">Matt.Slaga@us.didata.com</a>> wrote:</span>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Your stream must not be 711 end to end. UCM is attempting to introduce a transcoder into the stream which is where the no MTP resources is coming from. Generally speaking, mtp resources are only needed for H323 with v1 gateways to handle supplementary services. Unlike transcoding, the soft mtp resources in UCM can be utilized. In your case, I bet UCCX is still trying to handle calls with only G711. If it was not installed to use G729, it will have to be re-installed to begin using.</span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Aman Chugh<br>
<b>Sent:</b> Tuesday, August 19, 2008 4:50 PM<br><b>To:</b> cisco voip<br><b>Subject:</b> [cisco-voip] Use of MTP for H.323 Gateway</span></p></div><span class="q">
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<p>Why do I need an MTP for a call coming in from an H.323 gateway, In my case I have centerlized callmanager deployment where callmanager , IPCCX and Voice gateways are at a centeral site and call lands at remote IPCC agent, the call rings and the agent answers but only hears beep when I use G.729 codec and the call is established when I use G711 , I can see no more mtp resources error in RTMT. Any hints would be appricated.</p>
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<p>TIA</p></div>
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<p>Aman</p></div></span></div></div>
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