<div dir="ltr">By default, Unity does not attempt to light the MWI for a user's alternate extension, you'd need to also add that extension on the 'messages' tab for that user in SA to do that. The OP mentioned that they had done a resync but it didn't help. Have you tried manually dialing the off code from the line in question? If someone just turned it on accidentally, and the extension isn't in Unity, a resync will never turn it off.<br>
<br>It is easy enough to check in Unity for alternate MWI extensions, though. Check the MwiExtension column in the NotificationMWI table:<br><br>select ParentAlias from NotificationMWI where MwiExtension = '252'<br>
<br>replace 252 with your extension, of course.<br><br><div class="gmail_quote">On Wed, Aug 20, 2008 at 10:59 AM, <span dir="ltr"><<a href="mailto:Thorsten.Mayr@barclayscapital.com">Thorsten.Mayr@barclayscapital.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">It won't. if u try to add the DN as a primary it will tell u that and<br>
where it is configured already.<br>
<br>
Otherwise, do a search on the SQL DB, don't know the field name for it<br>
though.<br>
<br>
Hth<br>
T<br>
<div class="Ih2E3d"><br>
> -----Original Message-----<br>
> From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a><br>
> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>] On Behalf Of Dane<br>
> Sent: Wednesday, August 20, 2008 3:52 PM<br>
> To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
> Subject: [cisco-voip] Unity Extension Search ?<br>
><br>
</div><div><div></div><div class="Wj3C7c">> If I search Unity for an extension from the unity admin web<br>
> interface, will it show if an extension is added as an<br>
> alternate extension some where?<br>
><br>
> I ask because I have a phone with a second line that is<br>
> showing it has voicemail. But there is no unity voicemail<br>
> box associated to that extension.<br>
><br>
> I did a MWI resync and the issue persists. Kinda confused about it.<br>
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