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<DIV><FONT face=Arial size=2>I ran into that once here an outside caller could
not dial the DN or find the person based on name spelling. I finally just
deleted the VM box and recreated it. That resolved the issue. It only effected
one person in the AA.</FONT></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=pat-cv@wcyv.com href="mailto:pat-cv@wcyv.com">Pat Hayes</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Cc:</B> <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">Cisco Voyp List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Wednesday, August 20, 2008 4:02
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> Re: [cisco-voip] some phones not
able to dial extension at Unity AA</DIV>
<DIV><BR></DIV>
<DIV dir=ltr>If you can't find a commonality with the problem calls, you're
really just going to be guessing at things. You could setup traces on
callmanager. Skinny DTMF digits are pretty easy to filter out, it'll be a
KeypadButton message. That way you'll at least be able to tell if the digits
are making it to callmanager.<BR><BR><BR>
<DIV class=gmail_quote>On Wed, Aug 20, 2008 at 10:48 AM, Lelio Fulgenzi <SPAN
dir=ltr><<A
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</A>></SPAN> wrote:<BR>
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style="PADDING-LEFT: 1ex; MARGIN: 0pt 0pt 0pt 0.8ex; BORDER-LEFT: rgb(204,204,204) 1px solid">
<DIV bgcolor="#ffffff">
<DIV><FONT face=Arial size=2>MGCP gateway 6608s. Very little configuration
as far as I know.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>It's so few people complaining that it's almost
a drag to have to start troubleshooting but I want to make sure it's not
something we can fix.</FONT></DIV>
<DIV class=Ih2E3d>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...seen on a Geek Squad patch cord: "While it is the same length, this
7' crossover cable<BR>is not regulation issue for most competitive Manhattan
double dutch leagues.</DIV></DIV>
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style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: rgb(0,0,0) 2px solid; MARGIN-RIGHT: 0px">
<DIV class=Ih2E3d>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal">-----
Original Message ----- </DIV>
<DIV
style="BACKGROUND: rgb(228,228,228) 0% 50%; FONT: 10pt arial; font-size-adjust: none; font-stretch: normal; moz-background-clip: -moz-initial; moz-background-origin: -moz-initial; moz-background-inline-policy: -moz-initial"><B>From:</B>
<A title=billt@aos5.com href="mailto:billt@aos5.com" target=_blank>Bill
Talley</A> </DIV>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>To:</B>
<A title=lelio@uoguelph.ca href="mailto:lelio@uoguelph.ca"
target=_blank>Lelio Fulgenzi</A> ; <A title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net" target=_blank>Cisco Voyp List</A>
</DIV></DIV>
<DIV>
<DIV></DIV>
<DIV class=Wj3C7c>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>Sent:</B>
Wednesday, August 20, 2008 10:46 AM</DIV>
<DIV
style="FONT: 10pt arial; font-size-adjust: none; font-stretch: normal"><B>Subject:</B>
RE: [cisco-voip] some phones not able to dial extension at Unity AA</DIV>
<DIV><BR></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff size=2>Is
your gateway h323 or MGCP? </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN><FONT face=Arial color=#0000ff size=2>Just
verifying the basics, but you have dtmf-relay h245-alphanumeric on your
dial-peer, or mgcp dtmf-relay voip codec all mode out-of-band for your
mgcp config? I've seen sporadic dtmf input issues on an IVR when
either of these were missing from their respective
configurations.</FONT></SPAN></DIV><BR>
<DIV lang=en-us dir=ltr align=left>
<HR>
<FONT face=Tahoma size=2><B>From:</B> <A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A> [mailto:<A
href="mailto:cisco-voip-bounces@puck.nether.net"
target=_blank>cisco-voip-bounces@puck.nether.net</A>] <B>On Behalf Of
</B>Lelio Fulgenzi<BR><B>Sent:</B> Wednesday, August 20, 2008 8:27
AM<BR><B>To:</B> Cisco Voyp List<BR><B>Subject:</B> [cisco-voip] some
phones not able to dial extension at Unity AA<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>I've had a number of situations where a
caller is not able to enter an extension at our Unity AA. Most of the time
it's with older PBX's but they say it works with other
auto-attendants.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Has anyone come across any reason why this
would happen?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I doubt it's a PRI issue since we'd have more
than just a few calls. And those calls would have to always come in on the
same trunk.</FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial
size=2>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...seen on a Geek Squad patch cord: "While it is the same length, this
7' crossover cable<BR>is not regulation issue for most competitive
Manhattan double dutch leagues.</FONT></DIV><PRE>CONFIDENTIALITY NOTICE: This electronic mail transmission (including any accompanying attachments) is intended solely for its authorized recipient(s), and may contain confidential and/or legally privileged information. If you are not an intended recipient, or responsible for delivering some or all of this transmission to an intended recipient, be aware that any review, copying, printing, distribution, use or disclosure of the contents of this message is strictly prohibited. If you have received this electronic mail message in error, please delete it from your system without copying it, and contact sender immediately by Reply e-mail, or by calling 913-307-2300, so that our address records can be corrected.
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