<html><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; ">Unfortunately no. 6.1.2.9901.28 means it will be in 6.1.3. The 7.0 versions are various builds of 7.x. Any time you see a .99xx it means it is going into the next version.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Aug 22, 2008, at 11:47 AM, Jason Aarons ((US)) wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Ok found the problem as this is an exact match to our issue; We had upgraded to 6.1.2-1000-13 at install, but that doesn’t match 6.1.2.9901.28. Is the fixed version a ES that TAC can provide?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><a href="http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm25875">http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCsm25875</a><o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Symptom:<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Operations impacted after a single disk failure on a system with redundant disks.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Conditions:<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Single disk fail on system with redundant disks. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Workaround:<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">None. Use DRS to back up data, and restore the data after the failed HD is replaced.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Product <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Cisco Unified Communications Manager (CallManager) <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">1st Found-In <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">6.0(1)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">6.1(1.1000.8) <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Fixed-In <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">7.0(0.39700.87)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">6.1(2.9901.28)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">7.0(0.66666.1)<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">7.0(0.66666.2) <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Related Bug Information Single drive failure causes server outage <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy">Symptom: Single bad drive in RAID 1 configuration causes entire system to fail. Conditions: CUCMBE 6.1.1a and MSC7828H3-K9-BE. Workaround: In this instance there is no workaround. Server will no longer boot. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" color="navy" face="Arial"><span style="font-size: 10.0pt;font-family:Arial;color:navy"><o:p> </o:p></span></font></p> <div> <div class="MsoNormal" align="center" style="text-align:center"><font size="3" face="Times New Roman"><span style="font-size:12.0pt"> <hr size="2" width="100%" align="center" tabindex="-1"> </span></font></div><p class="MsoNormal"><b><font size="2" face="Tahoma"><span style="font-size:10.0pt; font-family:Tahoma;font-weight:bold">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size:10.0pt;font-family:Tahoma"> cisco-voip-bounces@puck.nether.net [<a href="mailto:cisco-voip-bounces@puck.nether.net">mailto:cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight:bold">On Behalf Of </span></b>Jason Aarons (US)<br> <b><span style="font-weight:bold">Sent:</span></b> Friday, August 22, 2008 11:17 AM<br> <b><span style="font-weight:bold">To:</span></b> <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br> <b><span style="font-weight:bold">Subject:</span></b> [cisco-voip] MCS-7828-H3 Raid array</span></font><o:p></o:p></p> </div><p class="MsoNormal"><font size="3" face="Times New Roman"><span style="font-size: 12.0pt"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Sorry story has changed from 7818-H3 to 7828-H3….I wish I had records of what they bought…<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">How is the raid array in a 7828-H3 configured in both preloaded and when installing media from disk? During media install? Is there anyway to view a raid array ?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Customer bought a preloaded MCS-7828-H3 and a drive failed, now they think the RAID array was “not setup properly”. <o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Since it was preloaded I didn’t think anything had to be done to setup a RAID array.<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Bug perhaps?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial">Are there instructions from TAC on how to properly handle a failed drive scenario? Perhaps something wasn’t followed?<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri">the Call Manager Server is down, and won’t boot. I’ve just tried rebooting it again, and it gets part of the way through the reboot, and falls over at this spot –<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri">‘Checking Filesystems’<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri">‘Couldn’t find matching Filesystems: LABEL=/partB’ [<font color="red"><span style="color:red">FAILED</span></font>]<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri">It currently sitting at a prompt saying –<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri"><o:p> </o:p></span></font></p><p class="MsoNormal"><font size="2" face="Calibri"><span lang="EN-GB" style="font-size: 11.0pt;font-family:Calibri">‘Give root password for maintenance’:<o:p></o:p></span></font></p><p class="MsoNormal"><font size="2" face="Arial"><span style="font-size:10.0pt; font-family:Arial"><o:p> </o:p></span></font></p> </div><div><br class="khtml-block-placeholder"></div><hr size="1"><div><br class="khtml-block-placeholder"></div><p><strong> Disclaimer: This e-mail communication and any attachments may contain confidential and privileged information and is for use by the designated addressee(s) named above only. 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