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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Sorry story has changed from 7818-H3 to 7828-H3….I
wish I had records of what they bought…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>How is the raid array in a 7828-H3 configured in both
preloaded and when installing media from disk? During media install? Is
there anyway to view a raid array ?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Customer bought a preloaded MCS-7828-H3 and a drive failed,
now they think the RAID array was “not setup properly”. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Since it was preloaded I didn’t think anything had to
be done to setup a RAID array.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Bug perhaps?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Are there instructions from TAC on how to properly handle a
failed drive scenario? Perhaps something wasn’t followed?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'>the Call Manager Server is down, and won’t
boot. I’ve just tried rebooting it again, and it gets part of the way
through the reboot, and falls over at this spot –<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'>‘Checking Filesystems’<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'>‘Couldn’t find matching Filesystems:
LABEL=/partB’ [<font
color=red><span style='color:red'>FAILED</span></font>]<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'>It currently sitting at a prompt saying –<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span lang=EN-GB style='font-size:
11.0pt;font-family:Calibri'>‘Give root password for maintenance’:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
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