<div dir="ltr">I would do a reactive debug on the script and see when the value of 1 in the variable is getting set .. meaning as soon the script opens up or after execution of any steps..<br>Pass the script along if you want me to look at it..<br>
I wont be able to get back to you before monday though...<br><br><br><br><div class="gmail_quote">On Thu, Aug 21, 2008 at 6:39 PM, Ed Leatherman <span dir="ltr"><<a href="mailto:ealeatherman@gmail.com">ealeatherman@gmail.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div dir="ltr">hrmm make sure you don't have a statically assigned variable in your script where you would want your paramter?<br>
<br><div class="gmail_quote"><div><div></div><div class="Wj3C7c">On Thu, Aug 21, 2008 at 1:40 PM, Scott Voll <span dir="ltr"><<a href="mailto:svoll.voip@gmail.com" target="_blank">svoll.voip@gmail.com</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="Wj3C7c"><div dir="ltr"><div>I'm pretty well at a loss.</div>
<div> </div>
<div>I have one script that I'm using for two different applications.</div>
<div> </div>
<div>it checks the dates, Checks for agents, and if agent is logged in, it will queue the call and tell the caller they are number X in line.</div>
<div> </div>
<div>if no agents, then it forwards to a no agent call forward number (parameter).</div>
<div> </div>
<div>The only differences in the applications is the CSQ, and some voice prompts, and call forward numbers. (which are all parameters)</div>
<div> </div>
<div>BUT</div>
<div> </div>
<div>the first application is working and sends the call to the call forward number.</div>
<div> </div>
<div>the second application says I have 1 person ahead of me. (no agents logged in)</div>
<div> </div>
<div>How would the same script give two different outcomes?</div>
<div> </div>
<div>UCCx 5.0.2sr1</div>
<div> </div>
<div>Thanks</div>
<div> </div><font color="#888888">
<div>Scott</div></font></div>
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<br></blockquote></div><br><br clear="all"><br>-- <br>Ed Leatherman<br>Assistant Director, Voice Services<br>West Virginia University<br>Telecommunications and Network Operations<br>
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