<div>Yeah.. not always possible I know.. but you could use the technically not possible excuse to cause them a little bit of pain with their old dialling habits.. that way they decide on their own to use the new scheme :) </div>
<div> </div>
<div>I see the CTI RP thing.. but I'm just wondering if the route pattern with the ! will do the same thing.. but without the CTI RP, and forwarding...</div>
<div> </div>
<div>Since your relying on T302 anyway now...</div>
<div>RP with a ! will produce more matches and not get urgently routed..</div>
<div>If extension exists, it will match and route</div>
<div>If not - T302 will expire, and RP will route to PBX.</div>
<div> </div>
<div>Cheers,</div>
<div> </div>
<div>Tim.<br> </div>
<div><span class="gmail_quote">On 8/25/08, <b class="gmail_sendername">William Roy</b> <<a href="mailto:William.Roy@l7.com.au">William.Roy@l7.com.au</a>> wrote:</span>
<blockquote class="gmail_quote" style="PADDING-LEFT: 1ex; MARGIN: 0px 0px 0px 0.8ex; BORDER-LEFT: #ccc 1px solid">
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I like your thinking Tim – retrain the user </span><span style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: Wingdings">J</span><span style="FONT-SIZE: 11pt; COLOR: #1f497d"></span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">The beauty of using the CTI RP and a call forward, it allows you to convert to a 5 digit number, check to see if any IP phones are configured with the extension, if not then matches a route pattern that sends the call over to an extension on the NEC.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span lang="EN-US" style="FONT-SIZE: 10pt">From:</span></b><span lang="EN-US" style="FONT-SIZE: 10pt"> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a> [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a>] <b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Monday, 25 August 2008 4:31 PM<br><b>To:</b> William Roy<br><b>Cc:</b> Mike Lydick; <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b>Subject:</b> Re: [cisco-voip] Urgent Priority on Translation Patterns</span></p></div>
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<p> </p>
<div>
<p>Hi Guys..</p></div>
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<p> </p></div>
<div>
<p>That is a good tip..</p></div>
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<p> </p></div>
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<p>But wouldnt this just work with a route pattern</p></div>
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<p><span style="COLOR: #1f497d">[14567]XXX!</span></p></div>
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<p> </p></div>
<div>
<p><span style="COLOR: #1f497d">Add a prefix digit of 6 under called party tranform..</span></p></div>
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<p><span style="COLOR: #1f497d">Then the call wouldnt be forwarded.</span></p></div>
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<p> </p></div>
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<p><span style="COLOR: #1f497d">It would still rely on interdigit timeout... but either way.. thats a good opportunity to train the users... ? 5 second wait to dial 4 digits... or take an extra 1 second to enter the 5th digit and it goes straight away? :)</span></p>
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<p> </p></div>
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<p> </p></div>
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<p><span style="COLOR: #1f497d">Cheers,</span></p></div>
<div>
<p> </p></div>
<div>
<p><span style="COLOR: #1f497d">Tim.</span></p></div>
<div>
<p><br><br> </p></div>
<div>
<p><span>On 8/25/08, <b>William Roy</b> <<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:William.Roy@l7.com.au" target="_blank">William.Roy@l7.com.au</a>> wrote:</span> </p>
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<div>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Big thanks to Mike and this alias. Have implemented the use of CTI route points to convert a 4 digit number into a forwarded 5 digit number. I did not realise that masks could be used in call forwards. So what I have set up is the following:</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">CTI Route point with a DN of [14567]XXX</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">This has a CFA set to 6XXXX.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">E.g If a person dials 6005 this converts to 66005, this matches a DN on an IP Phone - call completes.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> If a person dials 4041 this converts to 64041, this does not match an IP phone, it now matches a route pattern that sends it over to the NEC and strips off the leading 6 again.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">I have the interdigit timeout currently set to 5 seconds and we are having to wait for this to expire when dialing 4 digits, is there away with the above solution to use a # at the end of the pattern on the CTI route point to make it complete quicker? From my quick testing this was not working as having the # at the end of the DN messed up the mask on the CFA.</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Regards,</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Wil</span></p>
<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d"> </span></p>
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<p><b><span lang="EN-US" style="FONT-SIZE: 10pt">From:</span></b><span lang="EN-US" style="FONT-SIZE: 10pt"> Mike Lydick [mailto:<a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:mike.lydick@gmail.com" target="_blank">mike.lydick@gmail.com</a>] <br>
<b>Sent:</b> Friday, 22 August 2008 7:19 PM<br><b>To:</b> <a onclick="return top.js.OpenExtLink(window,event,this)" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>; William Roy<br><b>Subject:</b> Re: Re: Urgent Priority on Translation Patterns</span></p>
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<div>
<p style="MARGIN-BOTTOM: 12pt"><span>We have done similar call routing in the form of short dials for 10 digit assigned stations. You will not want to us translations for any number ranges that overlap because of the urgent priority. For the translations that overlap think of using CTI routepoints or ports and class of services for these to devices (virtual) to prioritize the number translations lower (or higher). If you give the Number range and examples of the overlap I am sure the group will get more specific on a solution.</span><br>
<span> </span><br clear="all"><br><span>-- </span><br><span>Best Regards,</span><br><br><span>Mike Lydick</span></p></div></div></div>
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<p> </p></span></div></div></div></blockquote></div><br>