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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Adam,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>On the voice-port, try adding the ‘idle-voltage high’ command.
I’ve experienced the same symptoms with elevator phones and intercoms and that
command resolved the issue.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Thanks,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>-Barry<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> cisco-voip-bounces@puck.nether.net
[mailto:cisco-voip-bounces@puck.nether.net] <b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 7:15 AM<br>
<b>To:</b> Ocampo, Walter<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>Walter,<br>
<br>
The VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't
debug it at the PSTN gateway. If I use an analog handset at the location it
works just fine - it appears to be an issue with the elevator phone unit
itself. I don't know if the phone is not detecting the ringing or something
like that. I'm going to head back over to it in a few minutes to try some more
hands on troubleshooting.<br>
<br>
Thanks,<br>
Adam<o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Aug 27, 2008 at 9:00 AM, Ocampo, Walter <<a
href="mailto:WOCAMPO@broward.org">WOCAMPO@broward.org</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>Hi Adam,</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>How is the Port? It is up?,</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Do you the see the port unhook
when they are dialing?I</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Also, try to make a call out to
the PSTN and do a debug in the gateway to see if you are getting the numbers?</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>What version are you running in
the VG224?</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 9:14 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Elevator Phone</span><o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
<div>
<p>I have a couple of elevator phones connected to a VG224 gateway that do not
want to work. When you hit the call button they pick up the line and dial
digits, but after a couple of seconds they disconnect. Other elevator units on
campus work, but there is a combination of elevators manufacturers and phone
models. I unfortunately do not have the make and model of the phones that don't
work in front on me. Any suggestions? The VG224 gateways are MGCP controlled.<br>
<br>
Thanks,<br>
Adam<o:p></o:p></p>
</div>
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<p class=MsoNormal><o:p> </o:p></p>
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