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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Hi Tim,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> We decided to go ahead with Clarus and are pretty happy so
far. The main deciding points were:<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> -simplicity, ease of use<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> -broad feature set (reporting, perfmonitoring, CDR, and
synthethic testing). They also have a great change tracking capability kinda
like opsware for seeing config changes made on your callmanager. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'> -price/license options<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I have CUCM 7.0 in my lab and it looks nearly identical to CUCM
6.1, I had to make sure to check the version displayed because I wouldn't be able
to tell the difference otherwise. <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
smithsonianwa@gmail.com [mailto:smithsonianwa@gmail.com] <b>On Behalf Of </b>Tim
Smith<br>
<b>Sent:</b> Friday, July 25, 2008 12:31 AM<br>
<b>To:</b> Tom Sparks<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] prognosis and callmamager 6.1<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal>Hi Tom...<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Thanks for that... my current client has EMC Smarts, and
they want to do a POC of the 2 voice components... so we will see what happens!<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>I agree the setup for CUOM / CUSM is a pain. Upgrades /
service patches etc are even worse. Hopefully they are working to rectify it.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>For the smaller customers there is the netmanager for
Unified communications or something. Does up to 1000 phones, 10 sites or
something. You can buy a yearly license for it, which is pretty handy for a
service provider. It does look like CUOM though, so not sure if it is any
nicer.<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Hopefully there will be some improvements in CUCM version 7
on the monitoring / management side...<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Keep us up to date on what you find with Clarus! Would be
interested to hear!<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Cheers,<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Tim.<br>
<br>
<o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><span class=gmailquote>On 7/24/08, <b>Tom Sparks</b> <<a
href="mailto:acydgod@gmail.com">acydgod@gmail.com</a>> wrote:</span> <o:p></o:p></p>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>Yes, EMC Smarts Performance
Manager is just Prognosis (with the same problems). I already tried the
eval of CUOM and CUSM and wasn't happy there either. If I have to spend
weeks trying to learn and get a management app running, it's not really worth
it to me. I expect to tune it over time but just the basics was a
big undertaking, the install of CUOM was like 1 hr and I needed a separate box
for CUSM just to monitor CDR records. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>My clients range in size so
finding something easy to setup and use is the top priority, I'm willing to
forego heavy customization if I can actually get back to my day job at some
point. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>I think Clarus does some of the
CUSM stuff too which is why I'm looking into it now. I hopeful that
nothing can be as bad as CUOM/CUSM to configure and get to work but I'll keep
you updated. </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Tom Sparks</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'>Taos</span><o:p></o:p></p>
<p><span style='font-size:11.0pt;color:#1F497D'> </span><o:p></o:p></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p><b><span style='font-size:10.0pt'>From:</span></b><span style='font-size:
10.0pt'> <a href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a>
[mailto:<a href="mailto:smithsonianwa@gmail.com" target="_blank">smithsonianwa@gmail.com</a>]
<b>On Behalf Of </b>Tim Smith<br>
<b>Sent:</b> Thursday, July 24, 2008 12:54 AM<br>
<b>To:</b> Tom Sparks<br>
<span class=q><b>Cc:</b> <a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a></span><o:p></o:p></span></p>
<div>
<p class=MsoNormal><span class=e><b><span style='font-size:10.0pt'>Subject:</span></b></span><span
class=e><span style='font-size:10.0pt'> Re: [cisco-voip] prognosis and
callmamager 6.1</span></span><span style='font-size:10.0pt'><o:p></o:p></span></p>
</div>
</div>
<div>
<p> <o:p></o:p></p>
<div>
<p>On other management products...<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>I used Cisco CUOM / CUSM a little bit at a customer site.. i found it
useful.. but the customer wasnt too interested in using it.<o:p></o:p></p>
</div>
<div>
<p>It depends what you are after though.. CUOM does the fault management stuff,
CUSM does the voice quality and now there is a statistics model as well...<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>CUOM is pretty handy if you have CUCM clusters and IPCC enterprise... it
does give you a pretty good central view... at the time it didnt really do
anything for CVP though... hopefully this will change.<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>If your a partner I think you can download an eval... if not you could
probably get it off your integrator..<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>RTMT would still be required to drill down...<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>Has anyone got any experience with EMC Smarts and their Voip management
plugins? I heard they were prognosis re-branded, but I'm not sure this is true?<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>Cheers,<o:p></o:p></p>
</div>
<div>
<p> <o:p></o:p></p>
</div>
<div>
<p>Tim<br>
<o:p></o:p></p>
</div>
<div>
<p>On 7/24/08, <b>Tom Sparks</b> <<a href="mailto:acydgod@gmail.com"
target="_blank">acydgod@gmail.com</a>> wrote: <o:p></o:p></p>
<p>We're pretty turned off by Prognosis at this point. I tried so
many times<br>
to get it to work with 6.1 and finally reverted to RTMT. There are few other<br>
alternatives but you might want to checkout Clarus.<br>
<br>
Tom Sparks<br>
Taos<br>
<br>
-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a><br>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of<br>
<a href="mailto:cisco-voip-request@puck.nether.net" target="_blank">cisco-voip-request@puck.nether.net</a><br>
Sent: Tuesday, July 22, 2008 12:34 PM<br>
To: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Subject: cisco-voip Digest, Vol 57, Issue 200<br>
<br>
Send cisco-voip mailing list submissions to<br>
<a href="mailto:cisco-voip@puck.nether.net"
target="_blank">cisco-voip@puck.nether.net</a><br>
<br>
Message: 3<br>
Date: Tue, 22 Jul 2008 15:23:13 -0400<br>
From: Wes Sisk <<a href="mailto:wsisk@cisco.com" target="_blank">wsisk@cisco.com</a>><br>
Subject: Re: [cisco-voip] prognosis and callmamager 6.1<br>
To: Eric Pedersen <<a href="mailto:eric.pedersen@sait.ca" target="_blank">eric.pedersen@sait.ca</a>><br>
Cc: <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
Message-ID: <<a href="mailto:488633A1.6090001@cisco.com" target="_blank">488633A1.6090001@cisco.com</a>><br>
Content-Type: text/plain; charset="iso-8859-1";
Format="flowed"<br>
<br>
make sure to get latest patches for prognosis and CM. in several<br>
accounts prognosis has triggered<br>
CSCsb80753 AXL::ExecuteSQLQuery errors with many end users, tomcat<br>
OutOfMemoryError<br>
<br>
/Wes<br>
<br>
Eric Pedersen wrote:<br>
><br>
> Is anyone using Prognosis to monitor a CM 6.x cluster? We are
looking<br>
> at implementing this, and I'm interested to know what other people's<br>
> experiences are.<br>
<br>
<br>
_______________________________________________<br>
cisco-voip mailing list<br>
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<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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