<div dir="ltr">Walter,<br><br>The VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't debug it at the PSTN gateway. If I use an analog handset at the location it works just fine - it appears to be an issue with the elevator phone unit itself. I don't know if the phone is not detecting the ringing or something like that. I'm going to head back over to it in a few minutes to try some more hands on troubleshooting.<br>
<br>Thanks,<br>Adam<br><br><div class="gmail_quote">On Wed, Aug 27, 2008 at 9:00 AM, Ocampo, Walter <span dir="ltr"><<a href="mailto:WOCAMPO@broward.org">WOCAMPO@broward.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Hi Adam,</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">How is the Port? It is up?,</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Do you the see the port unhook when they are dialing?I</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">Also, try to make a call out to the PSTN and do a debug in the
gateway to see if you are getting the numbers?</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">What version are you running in the VG224?</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
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<p><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 9:14 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Elevator Phone</span></p>
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<p>I have a couple of elevator phones connected to a VG224
gateway that do not want to work. When you hit the call button they pick up the
line and dial digits, but after a couple of seconds they disconnect. Other
elevator units on campus work, but there is a combination of elevators
manufacturers and phone models. I unfortunately do not have the make and model
of the phones that don't work in front on me. Any suggestions? The VG224 gateways
are MGCP controlled.<br>
<br>
Thanks,<br>
Adam</p>
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