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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I was just wondering what the manufacture and model number of
the elevator phone is so that we can recommend against them and not experience
this problem ourselves.<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Adam Blomfield<br>
<b>Sent:</b> Thursday, August 28, 2008 3:34 PM<br>
<b>To:</b> Lelio Fulgenzi<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone<o:p></o:p></span></p>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>Yeah, it would be one thing if
you could explain it, but then the customer asks "why does a $150 ATA
work, but a $5395 VG224 doesn't?" and your only answer is "I don't
know" that's a bad situation.<br>
<br>
-Adam<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Aug 28, 2008 at 3:20 PM, Lelio Fulgenzi <<a
href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>> wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>that's
just sad.</span><o:p></o:p></p>
</div>
<div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Lelio<br>
--------------------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>
...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<br>
is not regulation issue for most competitive Manhattan double dutch leagues.<o:p></o:p></p>
</div>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-----
Original Message ----- <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <a href="mailto:adman@adman.net"
target="_blank" title="adman@adman.net">Adam Blomfield</a> <o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>To:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:lelio@uoguelph.ca" target="_blank" title="lelio@uoguelph.ca">Lelio
Fulgenzi</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Cc:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank"
title="cisco-voip@puck.nether.net">cisco-voip</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Thursday, August 28,
2008 4:19 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Re: [cisco-voip]
Elevator Phone<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>It's sitting on top of the
VG224 - both of them are probably less than 50ft of cable away from the
elevator call boxes.<br>
<br>
-Adam<o:p></o:p></p>
<div>
<p class=MsoNormal>On Thu, Aug 28, 2008 at 2:24 PM, Lelio Fulgenzi <<a
href="mailto:lelio@uoguelph.ca" target="_blank">lelio@uoguelph.ca</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>how
close is the ATA to the elevator? could it be a line driver issue? viking sells
some line drivers that might be useful.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
</div>
<div>
<p class=MsoNormal>Lelio<br>
--------------------------------------------------------------------------------<br>
Lelio Fulgenzi, B.A.<br>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<br>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<br>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <br>
...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<br>
is not regulation issue for most competitive Manhattan double dutch leagues.<o:p></o:p></p>
</div>
<blockquote style='border:none;border-left:solid black 1.5pt;padding:0in 0in 0in 4.0pt;
margin-left:3.75pt;margin-top:5.0pt;margin-right:0in;margin-bottom:5.0pt'>
<div>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>-----
Original Message ----- <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal style='background:#E4E4E4'><b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'>From:</span></b><span style='font-size:10.0pt;
font-family:"Arial","sans-serif"'> <a href="mailto:adman@adman.net"
target="_blank" title="adman@adman.net">Adam Blomfield</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Cc:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> <a
href="mailto:cisco-voip@puck.nether.net" target="_blank"
title="cisco-voip@puck.nether.net">cisco-voip</a> <o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Sent:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Thursday, August 28,
2008 3:19 PM<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'>Subject:</span></b><span
style='font-size:10.0pt;font-family:"Arial","sans-serif"'> Re: [cisco-voip]
Elevator Phone<o:p></o:p></span></p>
</div>
<div>
<p class=MsoNormal><o:p> </o:p></p>
</div>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>FYI I never could make it work
on a VG224, but it worked fine on an ATA186.<br>
<br>
-Adam<o:p></o:p></p>
<div>
<p class=MsoNormal>On Wed, Aug 27, 2008 at 12:59 PM, Adam Blomfield <<a
href="mailto:adman@adman.net" target="_blank">adman@adman.net</a>> wrote:<o:p></o:p></p>
<div>
<p class=MsoNormal style='margin-bottom:12.0pt'>I actually believe that the
VG224 defaults to high idle voltage. I have not been able to come up with
anything that will makes this work off the VG224. I compared a debug of a call
from the elevator phone that was disconnected to a call from my buttset that
went through just fine. There are no differences between them. For some reason
the elevator device is not liking the line and disconnecting itself, but
nothing I have changed (idle voltage, output attenuation, input gain and a
bunch of other miscellaneous stuff) has made any difference. I'm going to bring
an ATA tomorrow to see if that makes any difference. <br>
<br>
Thanks to everyone who has made suggestions!<br>
<br>
-Adam<o:p></o:p></p>
<div>
<div>
<div>
<p class=MsoNormal>On Wed, Aug 27, 2008 at 11:55 AM, Biffle, Gerrad <<a
href="mailto:Gerrad.Biffle@greensboro-nc.gov" target="_blank">Gerrad.Biffle@greensboro-nc.gov</a>>
wrote:<o:p></o:p></p>
</div>
</div>
<blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;
margin-left:4.8pt;margin-right:0in'>
<div>
<div>
<div>
<div>
<p><span style='font-size:11.0pt;color:#1F497D'>The "idle-voltage
high" is a great suggestion. We've had a lot of luck with 12.4(15)T3
on our VG224s – no troubles to speak of.</span><o:p></o:p></p>
<p> <o:p></o:p></p>
<div>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p style='margin-left:.5in'><b><span style='font-size:10.0pt'>From:</span></b><span
style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Carroll, Barry<br>
<b>Sent:</b> Wednesday, August 27, 2008 12:13 PM<br>
<b>To:</b> Adam; Ocampo, Walter <o:p></o:p></span></p>
<div>
<div>
<p class=MsoNormal><span style='font-size:10.0pt'><br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone<o:p></o:p></span></p>
</div>
</div>
</div>
</div>
<div>
<div>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>Adam,</span><o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>On the
voice-port, try adding the 'idle-voltage high' command. I've experienced
the same symptoms with elevator phones and intercoms and that command resolved
the issue.</span><o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>Thanks,</span><o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>-Barry</span><o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color -moz-use-text-color'>
<p style='margin-left:.5in'><b><span style='font-size:10.0pt'>From:</span></b><span
style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 7:15 AM<br>
<b>To:</b> Ocampo, Walter<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone</span><o:p></o:p></p>
</div>
<p style='margin-left:.5in'> <o:p></o:p></p>
<div>
<p style='mso-margin-top-alt:5.0pt;margin-right:0in;margin-bottom:12.0pt;
margin-left:.5in'>Walter,<br>
<br>
The VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't debug
it at the PSTN gateway. If I use an analog handset at the location it works
just fine - it appears to be an issue with the elevator phone unit itself. I
don't know if the phone is not detecting the ringing or something like that.
I'm going to head back over to it in a few minutes to try some more hands on
troubleshooting.<br>
<br>
Thanks,<br>
Adam<o:p></o:p></p>
<div>
<p style='margin-left:.5in'>On Wed, Aug 27, 2008 at 9:00 AM, Ocampo, Walter
<<a href="mailto:WOCAMPO@broward.org" target="_blank">WOCAMPO@broward.org</a>>
wrote:<o:p></o:p></p>
<div>
<div>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>Hi
Adam,</span><o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>How is
the Port? It is up?,</span><o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>Do you
the see the port unhook when they are dialing?I</span><o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>Also,
try to make a call out to the PSTN and do a debug in the gateway to see if you
are getting the numbers?</span><o:p></o:p></p>
<p style='margin-left:.5in'><span style='font-size:11.0pt;color:#1F497D'>What
version are you running in the VG224?</span><o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<p style='margin-left:.5in'> <o:p></o:p></p>
<div style='border:none;border-top:solid windowtext 1.0pt;padding:3.0pt 0in 0in 0in;
border-color:-moz-use-text-color'>
<p style='margin-left:.5in'><b><span style='font-size:10.0pt'>From:</span></b><span
style='font-size:10.0pt'> <a href="mailto:cisco-voip-bounces@puck.nether.net"
target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a
href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 9:14 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Elevator Phone</span><o:p></o:p></p>
</div>
<div>
<p style='margin-left:.5in'> <o:p></o:p></p>
<div>
<p style='margin-left:.5in'>I have a couple of elevator phones connected to a
VG224 gateway that do not want to work. When you hit the call button they pick
up the line and dial digits, but after a couple of seconds they disconnect.
Other elevator units on campus work, but there is a combination of elevators
manufacturers and phone models. I unfortunately do not have the make and model
of the phones that don't work in front on me. Any suggestions? The VG224
gateways are MGCP controlled.<br>
<br>
Thanks,<br>
Adam<o:p></o:p></p>
</div>
</div>
</div>
</div>
</div>
<p style='margin-left:.5in'> <o:p></o:p></p>
</div>
<div>
<div style='margin-left:.5in'>
<div class=MsoNormal align=center style='text-align:center'>
<hr size=2 width="100%" align=center>
</div>
</div>
<p style='margin-left:.5in'>This message and any attachments are intended only
for the use of the addressee and may contain information that is privileged and
confidential. If the reader of the message is not the intended recipient or an
authorized representative of the intended recipient, you are hereby notified
that any dissemination of this communication is strictly prohibited. If you
have received this communication in error, please notify us immediately by
e-mail and delete the message and any attachments from your system. <o:p></o:p></p>
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</div>
<p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p>
<table class=MsoNormalTable border=0 cellpadding=0 style='background:white'>
<tr>
<td style='padding:.75pt .75pt .75pt .75pt'>
<p class=MsoNormal><span style='color:black'><br>
=======================================================<br>
Please note that email sent to and from this address is subject <br>
to the North Carolina Public Records Law and may be disclosed to <br>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>_______________________________________________<br>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><o:p> </o:p></p>
</div>
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<div class=MsoNormal align=center style='text-align:center'>
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<p class=MsoNormal>_______________________________________________<br>
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