<div dir="ltr">It's sitting on top of the VG224 - both of them are probably less than 50ft of cable away from the elevator call boxes.<br><br>-Adam<br><br><div class="gmail_quote">On Thu, Aug 28, 2008 at 2:24 PM, Lelio Fulgenzi <span dir="ltr"><<a href="mailto:lelio@uoguelph.ca">lelio@uoguelph.ca</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff">
<div><font size="2" face="Arial">how close is the ATA to the elevator? could it be a
line driver issue? viking sells some line drivers that might be
useful.</font></div>
<div> </div>
<div>Lelio<br>--------------------------------------------------------------------------------<br>Lelio
Fulgenzi, B.A.<br>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<br>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<br>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<br>...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<br>is not regulation issue for most competitive Manhattan double
dutch leagues.</div>
<blockquote style="border-left: 2px solid rgb(0, 0, 0); padding-right: 0px; padding-left: 5px; margin-left: 5px; margin-right: 0px;"><div><div></div><div class="Wj3C7c">
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">----- Original Message ----- </div>
<div style="background: rgb(228, 228, 228) none repeat scroll 0% 0%; -moz-background-clip: -moz-initial; -moz-background-origin: -moz-initial; -moz-background-inline-policy: -moz-initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">
<b>From:</b>
<a title="adman@adman.net" href="mailto:adman@adman.net" target="_blank">Adam Blomfield</a>
</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Cc:</b> <a title="cisco-voip@puck.nether.net" href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip</a> </div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b> Thursday, August 28, 2008 3:19
PM</div>
<div style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b> Re: [cisco-voip] Elevator
Phone</div>
<div><br></div>
<div dir="ltr">FYI I never could make it work on a VG224, but it worked fine on
an ATA186.<br><br>-Adam<br><br>
<div class="gmail_quote">On Wed, Aug 27, 2008 at 12:59 PM, Adam Blomfield <span dir="ltr"><<a href="mailto:adman@adman.net" target="_blank">adman@adman.net</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div dir="ltr">I actually believe that the VG224 defaults to high idle
voltage. I have not been able to come up with anything that will makes this
work off the VG224. I compared a debug of a call from the elevator phone
that was disconnected to a call from my buttset that went through just fine.
There are no differences between them. For some reason the elevator device
is not liking the line and disconnecting itself, but nothing I have changed
(idle voltage, output attenuation, input gain and a bunch of other
miscellaneous stuff) has made any difference. I'm going to bring an ATA
tomorrow to see if that makes any difference. <br><br>Thanks to everyone who
has made suggestions!<br><br>-Adam<br><br>
<div class="gmail_quote">
<div>
<div></div>
<div>On Wed, Aug 27, 2008 at 11:55 AM, Biffle, Gerrad <span dir="ltr"><<a href="mailto:Gerrad.Biffle@greensboro-nc.gov" target="_blank">Gerrad.Biffle@greensboro-nc.gov</a>></span>
wrote:<br></div></div>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div>
<div></div>
<div>
<div vlink="purple" link="blue" lang="EN-US">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">The "idle-voltage
high" is a great suggestion. We've had a lot of luck with 12.4(15)T3
on our VG224s – no troubles to speak of.</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of
</b>Carroll, Barry<br><b>Sent:</b> Wednesday, August 27, 2008 12:13
PM<br><b>To:</b> Adam; Ocampo, Walter
<div>
<div></div>
<div><br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re: [cisco-voip]
Elevator Phone</div></div></span>
</p><p></p></div></div>
<div>
<div></div>
<div>
<p style="margin-left: 0.5in;"> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Adam,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">On the voice-port, try
adding the 'idle-voltage high' command. I've experienced the same
symptoms with elevator phones and intercoms and that command resolved the
issue.</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Thanks,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">-Barry</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of
</b>Adam<br><b>Sent:</b> Wednesday, August 27, 2008 7:15 AM<br><b>To:</b>
Ocampo, Walter<br><b>Cc:</b> cisco-voip<br><b>Subject:</b> Re:
[cisco-voip] Elevator Phone</span></p></div>
<p style="margin-left: 0.5in;"> </p>
<div>
<p style="margin-bottom: 12pt; margin-left: 0.5in; margin-right: 0in;">Walter,<br><br>The
VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't
debug it at the PSTN gateway. If I use an analog handset at the location
it works just fine - it appears to be an issue with the elevator phone
unit itself. I don't know if the phone is not detecting the ringing or
something like that. I'm going to head back over to it in a few minutes to
try some more hands on troubleshooting.<br><br>Thanks,<br>Adam</p>
<div>
<p style="margin-left: 0.5in;">On Wed, Aug 27, 2008 at 9:00 AM, Ocampo,
Walter <<a href="mailto:WOCAMPO@broward.org" target="_blank">WOCAMPO@broward.org</a>> wrote:</p>
<div>
<div>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Hi Adam,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">How is the Port? It is
up?,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Do you the see the port
unhook when they are dialing?I</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Also, try to make a call
out to the PSTN and do a debug in the gateway to see if you are getting
the numbers?</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">What version are you
running in the VG224?</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"></span> </p>
<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of
</b>Adam<br><b>Sent:</b> Wednesday, August 27, 2008 9:14 AM<br><b>To:</b>
cisco-voip<br><b>Subject:</b> [cisco-voip] Elevator Phone</span></p></div>
<div>
<p style="margin-left: 0.5in;"> </p>
<div>
<p style="margin-left: 0.5in;">I have a couple of elevator phones connected
to a VG224 gateway that do not want to work. When you hit the call button
they pick up the line and dial digits, but after a couple of seconds they
disconnect. Other elevator units on campus work, but there is a
combination of elevators manufacturers and phone models. I unfortunately
do not have the make and model of the phones that don't work in front on
me. Any suggestions? The VG224 gateways are MGCP
controlled.<br><br>Thanks,<br>Adam</p></div></div></div></div></div>
<p style="margin-left: 0.5in;"> </p></div>
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