<div dir="ltr">FYI I never could make it work on a VG224, but it worked fine on an ATA186.<br><br>-Adam<br><br><div class="gmail_quote">On Wed, Aug 27, 2008 at 12:59 PM, Adam Blomfield <span dir="ltr"><<a href="mailto:adman@adman.net">adman@adman.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div dir="ltr">I actually believe that the VG224 defaults to high idle voltage. I have not been able to come up with anything that will makes this work off the VG224. I compared a debug of a call from the elevator phone that was disconnected to a call from my buttset that went through just fine. There are no differences between them. For some reason the elevator device is not liking the line and disconnecting itself, but nothing I have changed (idle voltage, output attenuation, input gain and a bunch of other miscellaneous stuff) has made any difference. I'm going to bring an ATA tomorrow to see if that makes any difference. <br>
<br>Thanks to everyone who has made suggestions!<br><br>-Adam<br><br><div class="gmail_quote"><div><div></div><div class="Wj3C7c">On Wed, Aug 27, 2008 at 11:55 AM, Biffle, Gerrad <span dir="ltr"><<a href="mailto:Gerrad.Biffle@greensboro-nc.gov" target="_blank">Gerrad.Biffle@greensboro-nc.gov</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div><div></div><div class="Wj3C7c">
<div link="blue" vlink="purple" lang="EN-US">
<div>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);">The "idle-voltage high" is a great suggestion.
We've had a lot of luck with 12.4(15)T3 on our VG224s – no troubles
to speak of.</span></p>
<p><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Carroll, Barry<br>
<b>Sent:</b> Wednesday, August 27, 2008 12:13 PM<br>
<b>To:</b> Adam; Ocampo, Walter<div><div></div><div><br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone</div></div></span></p>
</div>
</div><div><div></div><div>
<p style="margin-left: 0.5in;"> </p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Adam,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">On the voice-port, try adding
the 'idle-voltage high' command. I've experienced the
same symptoms with elevator phones and intercoms and that command resolved the
issue.</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Thanks,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">-Barry</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-style: solid none none; border-color: rgb(181, 196, 223) -moz-use-text-color -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 7:15 AM<br>
<b>To:</b> Ocampo, Walter<br>
<b>Cc:</b> cisco-voip<br>
<b>Subject:</b> Re: [cisco-voip] Elevator Phone</span></p>
</div>
<p style="margin-left: 0.5in;"> </p>
<div>
<p style="margin-right: 0in; margin-bottom: 12pt; margin-left: 0.5in;">Walter,<br>
<br>
The VG224 is running 12.4(9)T7. The calls are staying on campus, so I can't
debug it at the PSTN gateway. If I use an analog handset at the location it
works just fine - it appears to be an issue with the elevator phone unit
itself. I don't know if the phone is not detecting the ringing or something
like that. I'm going to head back over to it in a few minutes to try some more
hands on troubleshooting.<br>
<br>
Thanks,<br>
Adam</p>
<div>
<p style="margin-left: 0.5in;">On Wed, Aug 27, 2008 at 9:00 AM,
Ocampo, Walter <<a href="mailto:WOCAMPO@broward.org" target="_blank">WOCAMPO@broward.org</a>>
wrote:</p>
<div>
<div>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Hi
Adam,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">How is
the Port? It is up?,</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Do you
the see the port unhook when they are dialing?I</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">Also,
try to make a call out to the PSTN and do a debug in the gateway to see if you
are getting the numbers?</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);">What
version are you running in the VG224?</span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<p style="margin-left: 0.5in;"><span style="font-size: 11pt; color: rgb(31, 73, 125);"> </span></p>
<div style="border-style: solid none none; border-color: -moz-use-text-color; border-width: 1pt medium medium; padding: 3pt 0in 0in;">
<p style="margin-left: 0.5in;"><b><span style="font-size: 10pt;">From:</span></b><span style="font-size: 10pt;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>]
<b>On Behalf Of </b>Adam<br>
<b>Sent:</b> Wednesday, August 27, 2008 9:14 AM<br>
<b>To:</b> cisco-voip<br>
<b>Subject:</b> [cisco-voip] Elevator Phone</span></p>
</div>
<div>
<p style="margin-left: 0.5in;"> </p>
<div>
<p style="margin-left: 0.5in;">I have a couple of elevator phones connected to a
VG224 gateway that do not want to work. When you hit the call button they pick
up the line and dial digits, but after a couple of seconds they disconnect.
Other elevator units on campus work, but there is a combination of elevators
manufacturers and phone models. I unfortunately do not have the make and model
of the phones that don't work in front on me. Any suggestions? The VG224
gateways are MGCP controlled.<br>
<br>
Thanks,<br>
Adam</p>
</div>
</div>
</div>
</div>
</div>
<p style="margin-left: 0.5in;"> </p>
</div>
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