<div dir="ltr">This document explains why you'd get ToH (Tone on Hold)<br><br><a href="http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#q16">http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_qanda_item09186a0080094766.shtml#q16</a><br>
<br>In short:<br><br>ToH - we tried to allocate a stream but for some reason couldn't either because of misconfig or out of resources - play ToH instead<br><br>Silence - we allocated a stream successfully but for some reason the stream isn't getting to the phone / GW<br>
<br>In order for the config to work, your MoH servers will either need to be in a MRGL that the phone has access to, or be in the default MRGL(which means they are not assigned to ANY MRGs). Then the region config needs to be checked to make sure the MoH server can send audio to the remote device. Then the IPVMSApp service parameters need to be checked to make sure the MoH server is sending the right codecs. After that check locations BW. <br>
<br>After all of that you can check the audio source settings of the phone pressing the hold button.<br><br><div class="gmail_quote">On Sun, Aug 31, 2008 at 3:07 AM, Moataz Mamdouh <span dir="ltr"><<a href="mailto:moataz_mmdh@yahoo.com">moataz_mmdh@yahoo.com</a>></span> wrote:<br>
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any ideas ?<br><br>--- On <b>Sat, 8/30/08, Jonathan Charles <i><<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></i></b> wrote:<br><blockquote style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;">
From: Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>><br>Subject: [cisco-voip] Dumb MoH question<br>To: "OSL CCIE Voice Lab Exam" <<a href="mailto:ccie_voice@onlinestudylist.com" target="_blank">ccie_voice@onlinestudylist.com</a>>, "<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>" <<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a>><br>
Date: Saturday, August 30, 2008, 6:14 PM<div class="Ih2E3d"><br><br><div><div dir="ltr">If I have a device that is in a device pool that does NOT have MoH assigned (assume CCM 4.1).... why don't I get the Default Network/User MoH Audio file from the service parameters?<br>
<br>What causes the beeping?<br>
<br><br><br>Jonathan<br></div>
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