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"urn:schemas-microsoft-com:"><HEAD><TITLE>Re: [cisco-voip] delaying 911 calls (again... ;)</TITLE>
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<DIV><FONT face=Arial size=2>CDRs only help when the CDR is cut. When the call
is in progress, you don't have CDRs. :(</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>We are currently evaluating a product that uses CTI
integration to trap calls placed live, without CDR, which is working great.
However, we're not looking to track or alert, mainly to reduce.</FONT></DIV>
<DIV> </DIV>
<DIV>Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph, Ontario
N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<BR>is not regulation issue for most competitive Manhattan double
dutch leagues.</DIV>
<BLOCKQUOTE dir=ltr
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV style="FONT: 10pt arial">----- Original Message ----- </DIV>
<DIV
style="BACKGROUND: #e4e4e4; FONT: 10pt arial; font-color: black"><B>From:</B>
<A title=jason.aarons@us.didata.com
href="mailto:jason.aarons@us.didata.com">Jason Aarons (US)</A> </DIV>
<DIV style="FONT: 10pt arial"><B>To:</B> <A title=chrward@cisco.com
href="mailto:chrward@cisco.com">Chris Ward</A> ; <A title=lelio@uoguelph.ca
href="mailto:lelio@uoguelph.ca">Lelio Fulgenzi</A> ; <A
title=cisco-voip@puck.nether.net
href="mailto:cisco-voip@puck.nether.net">Cisco Voyp List</A> </DIV>
<DIV style="FONT: 10pt arial"><B>Sent:</B> Tuesday, September 02, 2008 2:25
PM</DIV>
<DIV style="FONT: 10pt arial"><B>Subject:</B> RE: [cisco-voip] delaying 911
calls (again... ;)</DIV>
<DIV><BR></DIV>
<DIV class=Section1>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">You
can also use CDR products like ISI InforTel or IPSession to alert onsite
security any time someone dials 911. <o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'">We
had a SQL guru write a ASP page that showed all 911 calls in 4.x..took him 10
minutes…<o:p></o:p></SPAN></P>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 11pt; COLOR: #1f497d; FONT-FAMILY: 'Calibri','sans-serif'"><o:p> </o:p></SPAN></P>
<DIV>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; PADDING-LEFT: 0in; PADDING-BOTTOM: 0in; BORDER-LEFT: medium none; PADDING-TOP: 3pt; BORDER-BOTTOM: medium none">
<P class=MsoNormal><B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'">From:</SPAN></B><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: 'Tahoma','sans-serif'"> <A
href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</A>
[mailto:cisco-voip-bounces@puck.nether.net] <B>On Behalf Of </B>Chris
Ward<BR><B>Sent:</B> Tuesday, September 02, 2008 1:16 PM<BR><B>To:</B> Lelio
Fulgenzi; Cisco Voyp List<BR><B>Subject:</B> Re: [cisco-voip] delaying 911
calls (again... ;)<o:p></o:p></SPAN></P></DIV></DIV>
<P class=MsoNormal><o:p> </o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">Hi
Lelio,<BR><BR>The changes to your dial plan would work as you desire, however,
in case of a real emergency, you never want to delay a call to 911. There
*MAY* also be local laws/requirements that prohibit this and could leave you
legally responsible.<BR><BR>The best option here is to educate your users so
that when they accidentally dial 911 to stay on the line and explain to the
911 operator that they misdialed. Police are required to respond to a 911
hang-ups.<BR><BR>Chris Ward <o:p></o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">
<HR align=center width="95%" SIZE=3>
</SPAN></DIV>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><B><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">From:
</SPAN></B><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">Lelio Fulgenzi
<<A href="lelio@uoguelph.ca">lelio@uoguelph.ca</A>><BR><B>Date: </B>Tue,
2 Sep 2008 12:09:03 -0400<BR><B>To: </B>Cisco Voyp List <<A
href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A>><BR><B>Subject:
</B>[cisco-voip] delaying 911 calls (again... ;)<BR><BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial','sans-serif'">I know this has
been covered before, but I'm not quite sure the solution I'm looking to test
has been discussed.<BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial','sans-serif'">Currently, we have
translations for 9.911 and 911 which are immediately connected. I'd like to
remove the 911 translation and add a 911 route pattern along with a 911[0-9]
route pattern. The thought is that if people fat finger an off-campus call and
accidentally push the 1 twice, it will wait the interdigit timeout until it
completes. This is because I have a 911[0-9] route pattern which may be a
better match. The 911[0-9] route pattern will be a blocked route
pattern.<BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial','sans-serif'">I'm currently using
route patterns with the @ macro and the appropriate route filter. I don't
believe the above two route patterns will interfere in the normal operation of
the existing route patterns.<BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial','sans-serif'">Comments are always
appreciated.<BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><BR> <BR></SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Arial','sans-serif'">Lelio<BR>--------------------------------------------------------------------------------<BR>Lelio
Fulgenzi, B.A.<BR>Senior Analyst (CCS) * University of Guelph * Guelph,
Ontario N1G 2W1<BR>(519) 824-4120 x56354 (519) 767-1060 FAX
(JNHN)<BR>^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
<BR>...seen on a Geek Squad patch cord: "While it is the same length, this 7'
crossover cable<BR>is not regulation issue for most competitive Manhattan
double dutch leagues.</SPAN><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'"><o:p></o:p></SPAN></P>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><SPAN
style="FONT-SIZE: 11pt; FONT-FAMILY: 'Calibri','sans-serif'">
<HR align=center width="95%" SIZE=3>
</SPAN></DIV>
<P class=MsoNormal><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Consolas">_______________________________________________<BR>cisco-voip
mailing list<BR><A
href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</A><BR><A
href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</A></SPAN><o:p></o:p></P></DIV>
<P>
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