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<TITLE>Re: [cisco-voip] delaying 911 calls (again... ;)</TITLE>
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<FONT FACE="Calibri, Verdana, Helvetica, Arial"><SPAN STYLE='font-size:11pt'>Hi Lelio,<BR>
<BR>
The changes to your dial plan would work as you desire, however, in case of a real emergency, you never want to delay a call to 911. There *MAY* also be local laws/requirements that prohibit this and could leave you legally responsible.<BR>
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The best option here is to educate your users so that when they accidentally dial 911 to stay on the line and explain to the 911 operator that they misdialed. Police are required to respond to a 911 hang-ups.<BR>
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Chris Ward <BR>
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<HR ALIGN=CENTER SIZE="3" WIDTH="95%"><B>From: </B>Lelio Fulgenzi <<a href="lelio@uoguelph.ca">lelio@uoguelph.ca</a>><BR>
<B>Date: </B>Tue, 2 Sep 2008 12:09:03 -0400<BR>
<B>To: </B>Cisco Voyp List <<a href="cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>><BR>
<B>Subject: </B>[cisco-voip] delaying 911 calls (again... ;)<BR>
<BR>
</SPAN></FONT><SPAN STYLE='font-size:11pt'><FONT FACE="Arial">I know this has been covered before, but I'm not quite sure the solution I'm looking to test has been discussed.<BR>
</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
</FONT><FONT FACE="Arial">Currently, we have translations for 9.911 and 911 which are immediately connected. I'd like to remove the 911 translation and add a 911 route pattern along with a 911[0-9] route pattern. The thought is that if people fat finger an off-campus call and accidentally push the 1 twice, it will wait the interdigit timeout until it completes. This is because I have a 911[0-9] route pattern which may be a better match. The 911[0-9] route pattern will be a blocked route pattern.<BR>
</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
</FONT><FONT FACE="Arial">I'm currently using route patterns with the @ macro and the appropriate route filter. I don't believe the above two route patterns will interfere in the normal operation of the existing route patterns.<BR>
</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
</FONT><FONT FACE="Arial">Comments are always appreciated.<BR>
</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"> <BR>
<BR>
</FONT><FONT FACE="Arial">Lelio<BR>
--------------------------------------------------------------------------------<BR>
Lelio Fulgenzi, B.A.<BR>
Senior Analyst (CCS) * University of Guelph * Guelph, Ontario N1G 2W1<BR>
(519) 824-4120 x56354 (519) 767-1060 FAX (JNHN)<BR>
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ <BR>
...seen on a Geek Squad patch cord: "While it is the same length, this 7' crossover cable<BR>
is not regulation issue for most competitive Manhattan double dutch leagues.<BR>
</FONT><FONT FACE="Calibri, Verdana, Helvetica, Arial"><BR>
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