<div dir="ltr">I've run into this recently on a new 6.1(2) deployment. Phones will be working fine and then all of sudden stop. If you go to the ring tone settings on the phone the play button is grayed out. I've only received reports of this, have not been able to see it for myself yet.<br>
<br>-Adam<br><br><div class="gmail_quote">On Thu, Sep 4, 2008 at 4:48 PM, Wes Sisk <span dir="ltr"><<a href="mailto:wsisk@cisco.com">wsisk@cisco.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div bgcolor="#ffffff" text="#000000">
historically ringer issues have been due to phone unable to retrieve
ringer files from TFTP server. Browse to the web pages on your phones
and make sure you are not getting TFTP errors. From the phone UI
browse the available ringers and attempt to play them.<br>
<br>
/wes<br>
<br>
Levi Stevens wrote:
<blockquote type="cite"><div><div></div><div class="Wj3C7c">
<div>
<p>We were running CUCM 4.1(3)sr3b. I upgraded it
to
4.1(3)sr7. We currently are running 7961s and 7941s all over campus.
I also upgraded the firmware on these phones from version 8.3.5 to
8.4.1 (the
most recent firmware release). Since then, some users have complained
that no matter what the volume they set for the ringer, their phone
does not
ring. Are there any known issues concerning the most recent service
release of the CUCM 4.1(3) software or the firmware that would affect
how the
ringtones/ringers work?</p>
<p> </p>
<p><b><span style="font-size: 12pt; color: rgb(23, 54, 93);">Levi
Stevens</span></b></p>
<p><b><i><span style="font-size: 12pt; color: rgb(23, 54, 93);">Network
Communications Analyst</span></i></b></p>
<p><span style="color: rgb(54, 95, 145);">Computer
Services</span></p>
<p><span style="color: rgb(54, 95, 145);">The
Master's College</span></p>
<p><span style="color: rgb(54, 95, 145);">21726
Placerita Canyon Road</span></p>
<p><span style="color: rgb(54, 95, 145);">Santa
Clarita, California 91321</span></p>
<p><span style="color: rgb(54, 95, 145);">p:
661.362.2876</span></p>
<p><span style="color: rgb(54, 95, 145);">f:
661.362.2664</span></p>
<p><span style="color: rgb(54, 95, 145);">e:
<a href="mailto:cstevens@masters.edu" target="_blank">cstevens@masters.edu</a></span></p>
<p> </p>
<p> </p>
</div>
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