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historically ringer issues have been due to phone unable to retrieve
ringer files from TFTP server. Browse to the web pages on your phones
and make sure you are not getting TFTP errors. From the phone UI
browse the available ringers and attempt to play them.<br>
<br>
/wes<br>
<br>
Levi Stevens wrote:
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<p class="MsoNormal">We were running CUCM 4.1(3)sr3b. I upgraded it
to
4.1(3)sr7. We currently are running 7961s and 7941s all over campus.
I also upgraded the firmware on these phones from version 8.3.5 to
8.4.1 (the
most recent firmware release). Since then, some users have complained
that no matter what the volume they set for the ringer, their phone
does not
ring. Are there any known issues concerning the most recent service
release of the CUCM 4.1(3) software or the firmware that would affect
how the
ringtones/ringers work?<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span
style="font-size: 12pt; font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Levi
Stevens<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><i><span
style="font-size: 12pt; font-family: "Cambria","serif"; color: rgb(23, 54, 93);">Network
Communications Analyst<o:p></o:p></span></i></b></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Computer
Services<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">The
Master's College<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">21726
Placerita Canyon Road<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">Santa
Clarita, California 91321<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">p:
661.362.2876<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">f:
661.362.2664<o:p></o:p></span></p>
<p class="MsoNormal"><span
style="font-family: "Cambria","serif"; color: rgb(54, 95, 145);">e:
<a class="moz-txt-link-abbreviated" href="mailto:cstevens@masters.edu">cstevens@masters.edu</a><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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