<div>Hi</div>
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<div>I built a new server with Unity 5.0(1) Um with Exchange 2003(SP) as partners.</div>
<div>This is one of the biggest forrests in the world and it has several child Domains.</div>
<div>I've integrated to only one of them.</div>
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<div>Unity installed fine and I can import users from Exchange. The users can enroll.</div>
<div>When trying to leave a message internally or externally, after the greeting I get " This system is temorarely unable to take your cal...."</div>
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<div>I get this event error then. </div>
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<div>ID 1119</div>
<div>Source : CiscoUnity_ConvSub</div>
<div>Description:</div>
<div>The unity mailbox for sending outside caller messages are not availible. Possible reason can be that the mailox was deleted, or if this is a Exchange 2K implementation,</div>
<div>the RUS service is not running or is not scheduled right. Technical details - The smtpaddress field in the subscriber view for subscribers with type 0 is either blank or null. </div>
<div>The only Subscriber with type 0 should be the Unity mailbox.</div>
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<div>These users have been imported from Exchange. I checked, and RUS for tis domain is configured and I refreshed it.</div>
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<div>I also get the below event messages.</div>
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<div>Event Type: Error <br>Event Source: CiscoUnity_MALEx <br>Event Category: Error <br>Event ID: 30003 <br>Date: 7/21/2008 <br>Time: 10:36:02 AM <br>User: N/A <br>Computer: MTUNITY <br>Description: <br>An attempt to access the Primary Exchange Mailbox Store by CsBMsgConnector via MAPI has failed. The MAPI subsystem return the following error: You do not have permission to log on.. <br>
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<div>---------------------------------------------------------------------------<br>Event Type: Error <br>Event Source: CiscoUnity_MALEx <br>Event Category: Error <br>Event ID: 30012 <br>Date: 7/21/2008 <br>Time: 10:36:02 AM <br>
User: N/A <br>Computer: MTUNITY <br>Description: <br>An occurred which prevents successful Exchange access by CsBMsgConnector via MAPI. <br><br>This is typically an indication of configuration issues with Unity, Exchange, or the MAPI subsystem. <br>
<br>Verify that the Unity services accounts are granted the correct permissions and that there are no issues with installation. The SysCheck utility may assist in diagnosing the problem. </div>
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<div>-----------------------------------------------------------------------<br>Event Type: Error <br>Event Source: CiscoUnity_Doh <br>Event Category: Error <br>Event ID: 32013 <br>Date: 7/21/2008 <br>Time: 10:36:02 AM <br>
User: N/A <br>Computer: MTUNITY <br>Description: <br>Doh logon failed due to messaging component logon error: 8004052eH <br><br>From the information at hand, this would seem to be a MAPI login error, but like I said, I've done everything that the instructions say to do, so what's my next step? I have a TAC case open right now, but still no resolution. <br>
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<div>I have downoaded the latest permissions wizard and ran that to. </div>
<div>I have redone the Exchange permissions and gave specific Send-as Recieve-as rights.</div>
<div>All the rights are populated down to the users and the all have the inherrit permissions enabled.</div>
<div>Running Syscheck gives no errors.</div>
<div>In the DCGCreconnect tool I can see the local DC and GC and testing to them is successful</div>
<div>The Unity accounts are part of the locan admins groupe.</div>
<div>I even ran through the Cisco "AvCsMgr Servise fails to start" doc, and all looks ok.</div>
<div>I checked the unitymsgstoresvc account has Send As permission to the Unity_servername mailbox</div>
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<div>I also see another event error </div>
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<div>ID : 1096 <br>Source : Unity_DSAD <br>Description : <br>The AVDSAD does not have a domain controller for the domain : xxxxxxxxxxx, and could not get one from Active directory. Ensure that a Domain Controller exists for this domain, that no DNS issues exist, <br>
and that the Cisco Unity service that monitors Active Directory (AVDSAD) account has the propper rights</div>
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<div>Any help please</div>
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<div>Thanks</div>
<div>Ian</div>
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