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<p class=MsoNormal><span style='color:#1F497D'>Does your gateway have the
ccm-manager music-on-hold command in the config?<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
<div>
<p class=MsoNormal><span style='color:#1F497D'>Chris Beck<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>IT Lead - Voice Technologies<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>USG Corporation<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>312-436-4541 (office)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>312-730-5524 (Mobile)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>312-672-7714 (FAX)<o:p></o:p></span></p>
<p class=MsoNormal><span style='color:#1F497D'>cbeck@usg.com<o:p></o:p></span></p>
</div>
<p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Jason Aarons (US)<br>
<b>Sent:</b> Friday, September 05, 2008 2:05 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] CCM 6.1.2 MoH works between IP Phones but not
tocallers coming in from PSTN/PRI<o:p></o:p></span></p>
</div>
</div>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>CallManager 6.1.2.1000.13<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>If I call phone-to-phone I hear MoH, but if I call in from
PSTN I get tone on hold.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>All phones have a Common Device Configure with MRGL
assigned.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>The H323 Gateway has a MRGL and Location assigned, reset the
H323 gateway.<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal>I’m stumped.<o:p></o:p></p>
<div class=MsoNormal align=center style='text-align:center'><span
style='font-size:12.0pt;font-family:"Times New Roman","serif"'>
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