<html xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv=Content-Type content="text/html; charset=us-ascii">
<meta name=Generator content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:595.3pt 841.9pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
{page:Section1;}
-->
</style>
</head>
<body lang=EN-GB link=blue vlink=purple>
<div class=Section1>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>We are using Cisco IP Phone objects to display information
on the phone. In order to clear the information, we call Softkey URI
“Softkey:Exit” and it clears the information on 7940 and 7960.
However, the same URI is not working on 7941, 7961 and 7970. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'>The “</span></font><font
size=2 face="Courier New"><span lang=EN-US style='font-size:10.0pt;font-family:
"Courier New"'>Cisco Unified IP Phone Services Application Development Notes,
Release 6.0(1)” at <o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2 face="Courier New"><span
lang=EN-US style='font-size:10.0pt;font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><u><font size=2 color=blue
face="Courier New"><span lang=EN-US style='font-size:10.0pt;font-family:"Courier New";
color:blue'><a
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/6_0/">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/6_0/<span
lang=EN-GB>english/programming/guide/xsi60uri.html#wp1033136</span></a></span></font></u><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>states all the phone models are supported.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>The returned error is “URI not found” with
“Status=6”.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>Following is the code snippet we are using.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><u><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri;font-weight:bold'>XML Request to CUCM:</span></font></u></b><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><u><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri;font-weight:bold'> </span></font></u></b><font size=2
face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'><CiscoIPPhoneExecute><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>
<ExecuteItem URL="SoftKey:Exit"/><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'></CiscoIPPhoneExecute><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <o:p></o:p></span></font></p>
<p class=MsoNormal><b><u><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri;font-weight:bold'>Response from CUCM:</span></font></u></b><font
size=2 face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> <?xml version="1.0"
encoding="iso-8859-1" ?> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>- <CiscoIPPhoneResponse><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'>
<ResponseItem URL="SoftKey:Exit" Data="URI not found"
Status="6" /> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Calibri><span style='font-size:11.0pt;
font-family:Calibri'> </CiscoIPPhoneResponse><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>We have tried different firmware releases including the
latest. Anyone come across this problem and knows of a solution?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'>Regards</span></font><font
color=navy><span lang=EN-US style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><font
color=navy><span lang=EN-US style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=1 color=navy face=Arial><span
style='font-size:9.0pt;font-family:Arial;color:navy;font-weight:bold'>Keith</span></font></b><font
color=navy><span lang=EN-US style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
</div>
<br><br>
<P align=center>This message has been scanned by <A href="http://www.mailcontroller.altohiway.com/">MailController</A>.</P>
</body>
</html>