<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
Keith,<br>
<br>
Init:Services should accomplish the same and is universally supported.
For Softkey:Exit please do open a TAC case. CSCee43064 was filed for
this issue and previously closed because "Exit was not part of the
original and standard SDK but rather an extension on the 7940/60 model
phones". That said, newest SDK indicates Exit is valid:<br>
<a class="moz-txt-link-freetext" href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_0/english/programming/guide/xsi70uri.html#wp1053237">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/7_0/english/programming/guide/xsi70uri.html#wp1053237</a><br>
<br>
We just need a TAC case to perform official tracking.<br>
<br>
/Wes<br>
<br>
Keith Allan wrote:
<blockquote
cite="mid:41A3D72C0164E446891A5184585B7046BE0E8D@MAIL1.5idomain.local"
type="cite">
<meta http-equiv="Content-Type" content="text/html; ">
<meta name="Generator" content="Microsoft Word 11 (filtered medium)">
<style>
<!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman";}
a:link, span.MsoHyperlink
{color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:Arial;
color:windowtext;}
@page Section1
{size:595.3pt 841.9pt;
margin:72.0pt 90.0pt 72.0pt 90.0pt;}
div.Section1
{page:Section1;}
-->
</style>
<div class="Section1">
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">We are using Cisco IP
Phone objects to display information
on the phone. In order to clear the information, we call Softkey URI
“Softkey:Exit” and it clears the information on 7940 and 7960.
However, the same URI is not working on 7941, 7961 and 7970. <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style=""><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">The “</span></font><font
face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New";" lang="EN-US">Cisco
Unified IP Phone Services Application Development Notes,
Release 6.0(1)” at <o:p></o:p></span></font></p>
<p class="MsoNormal" style=""><font face="Courier New" size="2"><span
style="font-size: 10pt; font-family: "Courier New";" lang="EN-US"><o:p> </o:p></span></font></p>
<p class="MsoNormal" style=""><u><font color="blue" face="Courier New"
size="2"><span
style="font-size: 10pt; font-family: "Courier New"; color: blue;"
lang="EN-US"><a moz-do-not-send="true"
href="http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/6_0/">http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/all_models/xsi/6_0/<span
lang="EN-GB">english/programming/guide/xsi60uri.html#wp1033136</span></a></span></font></u><font
face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">states all the phone
models are supported.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">The returned error is
“URI not found” with
“Status=6”.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">Following is the code
snippet we are using.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><b><u><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri; font-weight: bold;">XML
Request to CUCM:</span></font></u></b><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><b><u><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri; font-weight: bold;"> </span></font></u></b><font
face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><CiscoIPPhoneExecute><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">
<ExecuteItem URL="SoftKey:Exit"/><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"></CiscoIPPhoneExecute><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><b><u><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri; font-weight: bold;">Response
from CUCM:</span></font></u></b><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;"> <?xml
version="1.0"
encoding="iso-8859-1" ?> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">-
<CiscoIPPhoneResponse><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">
<ResponseItem URL="SoftKey:Exit" Data="URI not found"
Status="6" /> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Calibri" size="2"><span
style="font-size: 11pt; font-family: Calibri;">
</CiscoIPPhoneResponse><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;">We have tried different
firmware releases including the
latest. Anyone come across this problem and knows of a solution?<o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial;"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;" lang="EN-US">Regards</span></font><font
color="navy"><span style="color: navy;" lang="EN-US"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font color="navy" face="Arial" size="2"><span
style="font-size: 10pt; font-family: Arial; color: navy;" lang="EN-US"> </span></font><font
color="navy"><span style="color: navy;" lang="EN-US"><o:p></o:p></span></font></p>
<p class="MsoNormal"><b><font color="navy" face="Arial" size="1"><span
style="font-size: 9pt; font-family: Arial; color: navy; font-weight: bold;">Keith</span></font></b><font
color="navy"><span style="color: navy;" lang="EN-US"><o:p></o:p></span></font></p>
<p class="MsoNormal"><font face="Times New Roman" size="3"><span
style="font-size: 12pt;"><o:p> </o:p></span></font></p>
</div>
<br>
<br>
<p align="center">This message has been scanned by <a
moz-do-not-send="true" href="http://www.mailcontroller.altohiway.com/">MailController</a>.</p>
<pre wrap="">
<hr size="4" width="90%">
_______________________________________________
cisco-voip mailing list
<a class="moz-txt-link-abbreviated" href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a>
<a class="moz-txt-link-freetext" href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a>
</pre>
</blockquote>
</body>
</html>