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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>I think this is it. In our situation the receptionist is
pressing a blf pickup and then her line button to answer a call. I think occasionally
she was picking up the handset just before pushing the line. I let her know
what we thought was happening and she’ll let me know if this is the issue<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Justin Steinberg
[mailto:jsteinberg@gmail.com] <br>
<b>Sent:</b> Tuesday, September 09, 2008 5:27 PM<br>
<b>To:</b> Fuermann, Jason<br>
<b>Cc:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> Re: [cisco-voip] Call Transfer Problem<o:p></o:p></span></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'>user is picking up the handset
and then pushing the line button.<br>
<br>
training issue?<br>
<br>
<o:p></o:p></p>
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<p class=MsoNormal>On Tue, Sep 9, 2008 at 5:20 PM, Fuermann, Jason <<a
href="mailto:JBF005@shsu.edu">JBF005@shsu.edu</a>> wrote:<o:p></o:p></p>
<p class=MsoNormal>I just had a report of this myself. User said it just
randomly happens and there are no other incoming calls at the time (ruling out
autoselect)<o:p></o:p></p>
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-----Original Message-----<br>
From: <a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net">cisco-voip-bounces@puck.nether.net</a>]
On Behalf Of Lisa Notarianni<br>
Sent: Tuesday, September 09, 2008 10:27 AM<br>
To: <a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
Subject: [cisco-voip] Call Transfer Problem<br>
<br>
We are having an intermittent problem with calls coming in and no ability to
transfer them.<br>
<br>
The softkeys at times available are ONLY: Redial, CFwdALL, or New<br>
Call. (the normal Hold, EndCall, Transfer and More do not appear).<br>
<br>
There were no other calls coming in and no one else was on any of the other
lines at the time.<br>
<br>
Any ideas??<br>
<br>
Thank you...<br>
<br>
Lisa Notarianni<o:p></o:p></p>
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<p class=MsoNormal>_______________________________________________<br>
cisco-voip mailing list<br>
<a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a><o:p></o:p></p>
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