<div dir="ltr">If everything can go to the same extension, then you just need to edit the error greeting for whatever call handler(s) your inbound calls are hitting. That's where they get routed when they dial an invalid extension. Set the 'after greeting' action to attempt transfer to the receptionist.<br>
<br>If you need different extension ranges to go to different receptionists, your only other option is using internet subscribers, which is the same amount of overhead as call handlers.<br><br><div class="gmail_quote">On Thu, Sep 11, 2008 at 3:43 PM, Jason Aarons (US) <span dir="ltr"><<a href="mailto:jason.aarons@us.didata.com">jason.aarons@us.didata.com</a>></span> wrote:<br>
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<p>In Callmanager you can add a Translation Pattern 5XXX to
5101 (Receptionist). If someone mis-dials a number or number that doesn't
exist in database it goes to Receptionist.</p>
<p> </p>
<p>How can I do the same thing in Unity Unified Messaging 5x/7x?</p>
<p><br>
Currently for Dial-by-number in the main Opening Greeting there are 100+ call
handlers built as "Transfer" Call Handlers. Eg CallHandler "UserXFer
7199 7376" extension 7376 does a Call Transfer > Ring a
Subscriber at this extension: 7199 (Receptionist) The user at 7376
is no longer with the company and his subscriber mailbox was deleted and the
transfer call handler created.</p>
<p> </p>
<p>I'd like to get rid of these transfer Call Handlers,
yet allow someone to enter a number that isn't assigned to subscriber be transferred
to the Receptionist.</p>
<p> </p>
<p>Not sure if a Call Routing rule could replace all these
transfer Call Handlers.</p>
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