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Tone on hold (ie the beeps) means CCM was not able to allocate an MOH server for the specified source, codec, etc. It can be anything from the MOH server not being registered (remember the MOH server runs under the IP voice media streaming app service, not MOH translator) to a misconfig between multicast/unicast or not having a particular codec enabled for MOH.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Sep 15, 2008, at 1:22 PM, Levi Stevens wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal">Whenever someone is put on hold (on-campus and off-campus calls), the individual on hold only hears an occasional beep, instead of our music on hold. We currently have two CallManagers, a publisher and a subscriber, running version 4.1.3sr7. The music on hold is service is activated and running on the subscriber. Any help with this would be greatly appreciated.<o:p></o:p></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Cambria","serif"; color:#17365D">Levi Stevens<o:p></o:p></span></b></p><p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Cambria","serif"; color:#17365D">Network Communications Analyst<o:p></o:p></span></i></b></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">Computer Services<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">The Master's College<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">21726 Placerita Canyon Road<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">Santa Clarita, California 91321<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">p: 661.362.2876<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">f: 661.362.2664<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">e: <a href="mailto:cstevens@masters.edu">cstevens@masters.edu</a><o:p></o:p></span></p><p class="MsoNormal"><o:p> </o:p></p><p class="MsoNormal"><o:p> </o:p></p> </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>