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Tone on hold (ie the beeps) means CCM was not able to allocate an MOH server for the specified source, codec, etc. �It can be anything from the MOH server not being registered (remember the MOH server runs under the IP voice media streaming app service, not MOH translator) to a misconfig between multicast/unicast or not having a particular codec enabled for MOH.<div><br><div> <p style="margin: 0.0px 0.0px 0.0px 0.0px"><font face="Helvetica" size="3" style="font: 12.0px Helvetica">-Ryan</font></p> </div><br><div><div>On Sep 15, 2008, at 1:22 PM, Levi Stevens wrote:</div><br class="Apple-interchange-newline"> <div class="Section1"><p class="MsoNormal">Whenever someone is put on hold (on-campus and off-campus calls), the individual on hold only hears an occasional beep, instead of our music on hold.� We currently have two CallManagers, a publisher and a subscriber, running version 4.1.3sr7.� The music on hold is service is activated and running on the subscriber. �Any help with this would be greatly appreciated.<o:p></o:p></p><p class="MsoNormal"><o:p>�</o:p></p><p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Cambria","serif"; color:#17365D">Levi Stevens<o:p></o:p></span></b></p><p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Cambria","serif"; color:#17365D">Network Communications Analyst<o:p></o:p></span></i></b></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">Computer Services<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">The Master's College<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">21726 Placerita Canyon Road<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">Santa Clarita, California 91321<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">p:� 661.362.2876<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">f:� 661.362.2664<o:p></o:p></span></p><p class="MsoNormal"><span style="font-family:"Cambria","serif";color:#365F91">e:� <a href="mailto:cstevens@masters.edu">cstevens@masters.edu</a><o:p></o:p></span></p><p class="MsoNormal"><o:p>�</o:p></p><p class="MsoNormal"><o:p>�</o:p></p> </div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">cisco-voip mailing list</div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="mailto:cisco-voip@puck.nether.net">cisco-voip@puck.nether.net</a></div><div style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><a href="https://puck.nether.net/mailman/listinfo/cisco-voip">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div> </div><br></div></body></html>