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<p class=MsoNormal>We just upgraded to 6.1.2. I have updated the TSP on my user’s
machines but I can’t get TSP to show any lines, I have the user account
associated with the phone, and they are in the Standard CCM End Users and Standard
CTI Enabled Groups, I also added them to Standard CTI allow control of all
devices for testing yet the lines still will not enumerate when I go to call contact
in outlook or in another piece of software we use that monitors caller id for
integration with our Client Database. TAC doesn’t support the outlook
integration and I’m not sure how I can get this figured out, does anyone
have any ideas of how to fix or how to word to TAC to get them to help. <o:p></o:p></p>
<p class=MsoNormal>Thanks again!<o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Arial","sans-serif"'><o:p> </o:p></span></p>
<p class=MsoNormal><b><span style='color:black'>Matthew Loraditch</span></b><span
style='color:black'><br>
10944 Beaver Dam Road, Suite A<br>
Hunt Valley, Maryland 21030 <br>
<a href="mailto:support@heliontechnologies.com"><span style='color:black'>support@heliontechnologies.com</span></a><br>
(p) (410) 252-8830<br>
(F) (443) 541-1593<br>
<br>
Visit us at <a href="http://www.heliontechnologies.com"><span style='color:
black'>www.heliontechnologies.com</span></a> <br>
Support Issue? Email <a href="mailto:support@heliontechnologies.com"><span
style='color:black'>support@heliontechnologies.com</span></a> for fast
assistance!</span><o:p></o:p></p>
<p class=MsoNormal><o:p> </o:p></p>
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