<div dir="ltr">Hi Ryan,<br><br>Thanks for the information. I tried this tonight but I still cannot access CUCM!<br><br>I don't know what else to try...<br><br>Thanks.<br><br><div class="gmail_quote">2008/9/18 Ryan Ratliff <span dir="ltr"><<a href="mailto:rratliff@cisco.com">rratliff@cisco.com</a>></span><br>
<blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"><div style="">
'utils service list' from the CLI. Look for "A Cisco DB".<div><br><font color="#888888"><div> <p style="margin: 0px;"><font style="font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; font-size: 12px; line-height: normal; font-size-adjust: none; font-stretch: normal;" size="3" face="Helvetica">-Ryan</font></p>
</div></font><div><div></div><div class="Wj3C7c"><br><div><div>On Sep 18, 2008, at 1:34 AM, Mark J wrote:</div><br><div dir="ltr">Hi,<br><br>That could be the case, but the other problem is that I get the same error when I try and login to serviceability.<br>
<br>Thanks.<br><br><div class="gmail_quote">2008/9/18 Tor-Ivar Kristoffersen <span dir="ltr"><<a href="mailto:tik@lufttransport.no" target="_blank">tik@lufttransport.no</a>></span><br> <blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div link="blue" vlink="blue" lang="NO-BOK"> <div><p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Hey</span></font></p><div><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><br>
</div><p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;" lang="EN-GB">It sounds like the db is not running, check in servicability to see if the callmanager service is running</span></font></p>
<div><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;" lang="EN-GB"> </span></font><br></div><p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"><br>
Tor-Ivar Kristoffersen</span></font></p><p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Lufttransport AS<br> <br> </span></font></p><div><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font><br>
</div> <div> <div style="text-align: center;" align="center"><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> <hr size="2" width="100%" align="center"> </span></font></div><p><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">Fra:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a> [mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">På vegne av</span></b> Mark J<br>
<b><span style="font-weight: bold;">Sendt:</span></b> 17. september 2008 01:01<br> <b><span style="font-weight: bold;">Til:</span></b> Ryan Ratliff<br> <b><span style="font-weight: bold;">Kopi:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Emne:</span></b> Re: [cisco-voip] CUCM6 log on after restore</span></font></p> </div><div><div></div><div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br>
</div> <div><p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hi Ryan,<br> <br> I have changed the following:<br> <br> utils reset_ui_administrator_*<br> set password<br>
set account<br> <br> Even creating a new admin account does not work, I'm running out of ideas!<br> <br> Thanks.<br> <br> </span></font></p> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">2008/9/16 Ryan Ratliff <<a href="mailto:rratliff@cisco.com" target="_blank">rratliff@cisco.com</a>></span></font></p>
<div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Which password did you reset? Remember the CCMAdmin password userid/password is set separately from the OS admin user. All of the things you have access to use the OS admin account.</span></font></p>
<div><div><font size="3" color="#888888" face="Times New Roman"><span style="font-size: 12pt; color: rgb(136, 136, 136);"> </span></font><br></div> <div><div style="margin: 0cm 0cm 0.0001pt;"><font style="font-size-adjust: none; font-stretch: normal;" size="1" color="#888888" face="Helvetica"><span style="font-size: 9pt; font-family: Helvetica; color: rgb(136, 136, 136);">-Ryan</span></font><font color="#888888"><span style="color: rgb(136, 136, 136);"></span></font></div>
</div> <div> <div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br></div> <div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Sep 16, 2008, at 3:35 AM, Mark J wrote:</span></font></p>
</div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br></div> <div><p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hi Jonathan,<br>
<br> I have already tried this, as well as creating a new user account but still no luck.<br> <br> Thanks.</span></font></p> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">2008/9/16 Jonathan Charles <<a href="mailto:jonvoip@gmail.com" target="_blank">jonvoip@gmail.com</a>></span></font></p>
<div><p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">OK, log in via SSH (or console) and change the password for it...<br> <br> <br> Jonathan</span></font></p> <div> <div>
<div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Tue, Sep 16, 2008 at 12:49 AM, Mark J <<a href="mailto:markju@gmail.com" target="_blank">markju@gmail.com</a>> wrote:</span></font></p>
</div> </div> <blockquote style="border-style: none none none solid; border-color: -moz-use-text-color -moz-use-text-color -moz-use-text-color rgb(204, 204, 204); border-width: medium medium medium 1pt; padding: 0cm 0cm 0cm 6pt; margin-left: 4.8pt; margin-right: 0cm;">
<div> <div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hey guys,<br> <br> I was hoping that someone might know that answer to this question.<br> <br> I have restored a CUCM 6.0.2000-3 server from a backup, but I'm having a problem logging on the 'Cisco Unified CM Administration' page, the error that I get is 'Log on failed - Invalid User ID or Password'.<br>
<br> The strange thing is that I use the admin user account (which is work before the restore) to log on to 'Cisco Unified Serviceability', 'Cisco Unified OS Administration', 'Disaster Recovery System' and SSH.<br>
<br> I have tried resetting the admin user account and also creating a new user account with no luck?<br> <br> Thanks,<br> Mark</span></font></p> </div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br>
</div> </div> </div><p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">_______________________________________________<br> cisco-voip mailing list<br> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font></p> </blockquote> </div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br>
</div> </div> </div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br></div> </div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">_______________________________________________</span></font></p>
</div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">cisco-voip mailing list</span></font></p> </div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;"><a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></span></font></p>
</div> <div><p><font size="3" face="Times New Roman"><span style="font-size: 12pt;"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></span></font></p>
</div> </div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br></div> </div> </div> </div> </div> </div><div><font size="3" face="Times New Roman"><span style="font-size: 12pt;"> </span></font><br>
</div> </div> </div></div></div> </div> </blockquote></div><br></div><div style="margin: 0px;">_______________________________________________</div><div style="margin: 0px;">cisco-voip mailing list</div><div style="margin: 0px;">
<a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a></div><div style="margin: 0px;"><a href="https://puck.nether.net/mailman/listinfo/cisco-voip" target="_blank">https://puck.nether.net/mailman/listinfo/cisco-voip</a></div>
</div><br></div></div></div></div></blockquote></div><br></div>