<div dir="ltr">Pedro,<br><br>You can delete each license by going to the SSH Admin CLI and run<br><br>file delete license <license file name.lic><br><br>At that point you can restart the License Manager service and then reupload all of the licenses. There shouldn't be any problem doing this on a non production system.<br>
<br>Regarding your current licensing problem, please perform the procedure above and if things still aren't working - take screen shots of the license file upload page. Run through a "display license" for each license you have installed.<br>
<br>-Jason<br><br><div class="gmail_quote">On Mon, Sep 29, 2008 at 5:21 AM, Pedro Nogueira <span dir="ltr"><<a href="mailto:pedro.nogueira@sicnet.pt">pedro.nogueira@sicnet.pt</a>></span> wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
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<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Hello Jason,</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Do you know how can I delete all the
license files and load them again? And if I do it do you know if that brings
any problem?</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Because beside I have the version license installed
and it appears licensed, the Call Manager service don't start, and when I
try to load the same license file again, it gives the error that already exists
but it don't shows up in the license files. Do you know this problem? And
is resolution?</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Thanks in advanced,</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Pedro</span></font></p>
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<p style="margin: 0pt 0pt 0.0001pt;"><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<p><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;"> Jason Burns
[mailto:<a href="mailto:burns.jason@gmail.com" target="_blank">burns.jason@gmail.com</a>] <br>
<b><span style="font-weight: bold;">Sent:</span></b> sexta-feira, 26 de Setembro
de 2008 13:02<br>
<b><span style="font-weight: bold;">To:</span></b> Pedro Nogueira<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] help on
call manager 6.1.2 problem - call manager service hangs on starting</span></font></p>
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<p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">If you go to <br>
<br>
System > License > License Unit Report<br>
<br>
do you see the correct number of node licenses for the number of CallManager's
in your cluster?<br>
<br>
Do you have a SW Feature License loaded?<br>
<br>
That's usually what causes this type of problem in 6.X<br>
<br>
If your licensing looks correct, check your application and system event viewer
logs using RTMT. After that, check your CallManager traces with RTMT trace
collection.</span></font></p>
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<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Fri, Sep 26, 2008 at 7:20 AM, Pedro Nogueira <<a href="mailto:pedro.nogueira@sicnet.pt" target="_blank">pedro.nogueira@sicnet.pt</a>> wrote:</span></font></p>
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<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Hello,</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Has
anyone had this problem ?</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">When
I start the call manager service, it seems to start, but after a short period
(I think it's the 3 times that it tries to start time period) it hangs on
starting.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Everithing
seems fine, but it never starts ok.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Tha
Call Manager is a 6.1.2 version.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Any
help would be much appreciated.</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Thanks
in advanced,</span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Pedro</span></font></p>
<p style="margin: 0pt 0pt 0.0001pt;"><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;" lang="PT"> </span></font></p>
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