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<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Funny, we just covered this…<o:p></o:p></span></p>
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color:#1F497D'><o:p> </o:p></span></p>
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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0in 0in 0in'>
<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Balvindar Sabarwal
(bsabarwa) [mailto:bsabarwa@cisco.com] <br>
<b>Sent:</b> Wednesday, October 01, 2008 1:36 PM<br>
<b>To:</b> ask-icd-ivr-pm@external.cisco.com;
ask-icd-ivr-support@external.cisco.com; Chris Yeo (cyeo); Terry McKeon
(tmckeon)<br>
<b>Cc:</b> Vince Grove (vgrove); Rohan Menon (mrohan); Hitesh Pathak (hipathak)<br>
<b>Subject:</b> UCCX 5.0 on IBM supported hardware<br>
<b>Importance:</b> High<o:p></o:p></span></p>
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<p class=MsoNormal><o:p> </o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Dear
All,</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>
One of my customer wants to install IPCC express 5.0 on IBM equivalent
hardware of MCS-7845 and procured x3650 server with dual-processors. However
instead of 2.33GHZ processor, IBM provided him with 2.50GHZ processor and also
told him that<span style='color:red'> <strong><span style='font-family:"Trebuchet MS","sans-serif"'>Intel
stopped manufacturing 2.33GHZ processor one year back.</span></strong> </span></span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>This
is a tricky situation and the hardware and software are lying idle. The
customer is approaching the deadline to start the setup.</span><o:p></o:p></p>
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<p class=MsoNormal> <o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>The
vendor tried loading Cisco provided OS and it did not load. It aborted with an
error that CPU speed mismatch.</span><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>The
vendor then loaded the windows 2003 server software and then tried loading IPCC
Express application from DVD</span><o:p></o:p></p>
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<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>IPCC
Express also got aborted with the error " hardware provided by Cisco
system incorporation is required to install CRS, press ok to abort."</span><o:p></o:p></p>
</div>
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<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>I
would request your help and support to come out of this situation.</span><o:p></o:p></p>
</div>
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<p class=MsoNormal> <o:p></o:p></p>
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<div>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Thanks
and Regards, <o:p></o:p></span></p>
</div>
<p class=MsoNormal><strong><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Balvindar
</span></strong><span class=spelle><b><span style='font-size:10.0pt;font-family:
"Trebuchet MS","sans-serif"'>Sabarwal</span></b></span><span style='font-size:
10.0pt;font-family:"Trebuchet MS","sans-serif"'><o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'> <o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Cisco
Systems (India) Pvt. Ltd,<o:p></o:p></span></p>
<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Trebuchet MS","sans-serif"'>Tel:
+91-22-40434088, Fax: +91-22-26533703, Mobile: +91-9819535870<o:p></o:p></span></p>
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<p class=MsoNormal> <o:p></o:p></p>
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