<div dir="ltr"><div>No disrespect meant to the Cisco Folks (Ryan, Wes) on this list though.</div>
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<div>Aman<br><br></div>
<div class="gmail_quote">On Thu, Oct 2, 2008 at 1:17 PM, Aman Chugh <span dir="ltr"><<a href="mailto:aman.chugh@gmail.com">aman.chugh@gmail.com</a>></span> wrote:<br>
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<div>The irony is that guy sending the email is a Cisco SE in India. Lot of Cisco guys are themselves clueless on the supported hardware piece.</div>
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<div>Aman<br><br></div>
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<div class="Wj3C7c">On Thu, Oct 2, 2008 at 6:46 AM, Jason Aarons (US) <span dir="ltr"><<a href="mailto:jason.aarons@us.didata.com" target="_blank">jason.aarons@us.didata.com</a>></span> wrote:<br></div></div>
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<p><span style="FONT-SIZE: 11pt; COLOR: #1f497d">Funny, we just covered this…</span></p>
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<p><b><span style="FONT-SIZE: 10pt">From:</span></b><span style="FONT-SIZE: 10pt"> <strong>Balvindar Sabarwal</strong> (bsabarwa) [mailto:<a href="mailto:bsabarwa@cisco.com" target="_blank">bsabarwa@cisco.com</a>] <br><b>Sent:</b> Wednesday, October 01, 2008 1:36 PM<br>
<b>To:</b> <a href="mailto:ask-icd-ivr-pm@external.cisco.com" target="_blank">ask-icd-ivr-pm@external.cisco.com</a>; <a href="mailto:ask-icd-ivr-support@external.cisco.com" target="_blank">ask-icd-ivr-support@external.cisco.com</a>; Chris Yeo (cyeo); Terry McKeon (tmckeon)<br>
<b>Cc:</b> Vince Grove (vgrove); Rohan Menon (mrohan); Hitesh Pathak (hipathak)<br><b>Subject:</b> UCCX 5.0 on IBM supported hardware<br><b>Importance:</b> High</span></p></div></div>
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<p><span style="FONT-SIZE: 10pt">Dear All,</span></p></div>
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<p><span style="FONT-SIZE: 10pt"> One of my customer wants to install IPCC express 5.0 on IBM equivalent hardware of MCS-7845 and procured x3650 server with dual-processors. However instead of 2.33GHZ processor, IBM provided him with 2.50GHZ processor and also told him that<span style="COLOR: red"> <strong><span>Intel stopped manufacturing 2.33GHZ processor one year back.</span></strong> </span></span></p>
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<p><span style="FONT-SIZE: 10pt">This is a tricky situation and the hardware and software are lying idle. The customer is approaching the deadline to start the setup.</span></p></div>
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<p><span style="FONT-SIZE: 10pt">The vendor tried loading Cisco provided OS and it did not load. It aborted with an error that CPU speed mismatch.</span></p></div>
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<p> </p></div>
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<p><span style="FONT-SIZE: 10pt">The vendor then loaded the windows 2003 server software and then tried loading IPCC Express application from DVD</span></p></div>
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<p><span style="FONT-SIZE: 10pt">IPCC Express also got aborted with the error " hardware provided by Cisco system incorporation is required to install CRS, press ok to abort."</span></p></div>
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<p><span style="FONT-SIZE: 10pt">I would request your help and support to come out of this situation.</span></p></div>
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<p><span style="FONT-SIZE: 10pt">Thanks and Regards, </span></p></div>
<p><strong><span style="FONT-SIZE: 10pt">Balvindar </span></strong><span><b><span style="FONT-SIZE: 10pt">Sabarwal</span></b></span><span style="FONT-SIZE: 10pt"></span></p>
<p><span style="FONT-SIZE: 10pt"> </span></p>
<p><span style="FONT-SIZE: 10pt">Cisco Systems (India) Pvt. Ltd,</span></p>
<p><span style="FONT-SIZE: 10pt">Tel: +91-22-40434088, Fax: +91-22-26533703, Mobile: +91-9819535870</span></p>
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