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<p class=MsoNormal><span style='color:#1F497D'>I would be interested to see
your gateway config. I assume you have modem passthrough enabled everywhere. Also,
is your ATA in a device pool with a region set for G711?<o:p></o:p></span></p>

<p class=MsoNormal><span style='color:#1F497D'><o:p>&nbsp;</o:p></span></p>

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<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span
style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>
cisco-voip-bounces@puck.nether.net [mailto:cisco-voip-bounces@puck.nether.net] <b>On
Behalf Of </b>Bryan Socha<br>
<b>Sent:</b> Wednesday, October 08, 2008 7:18 PM<br>
<b>To:</b> cisco-voip@puck.nether.net<br>
<b>Subject:</b> [cisco-voip] Modem passthrough issues.<o:p></o:p></span></p>

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<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>We&#8217;ve been running a ccm setup for about 5 years now, many
versions..&nbsp; we&#8217;ve always used ata186s for faxes and modems..&nbsp;&nbsp;
We recently had a tech refresh of the system after a lease ended and we can&#8217;t
get the modems to work.&nbsp; Actually there is only 1 modem we care
about.&nbsp; The one for the security system.&nbsp; We&#8217;ve never needed to give
it a dedicated pots line and would prefer to not go that route.&nbsp;&nbsp; We
are fully aware the ata186 doesn&#8217;t support modem passthrough but its always
worked in the past.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>We&#8217;re using PRI lines with 2811 routers for the pstn
interface.&nbsp; Everything is setup right, the modem does answer but the call
drops about 30 seconds later on its own.&nbsp; Well we think on its own, we&#8217;re
not sure if its just the security company software timing out, they obviously
have very little information about their side&#8230;<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Is anyone using a 2800 series router with modem passthrough
combined with ATA186 adapters?&nbsp;&nbsp; I&#8217;d love to know your config for the
combination of hardware.<o:p></o:p></p>

<p class=MsoNormal><o:p>&nbsp;</o:p></p>

<p class=MsoNormal>Thanks,<o:p></o:p></p>

<p class=MsoNormal>Bryan<o:p></o:p></p>

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