<table cellspacing="0" cellpadding="0" border="0" ><tr><td valign="top" style="font: inherit;">In Call Manager go to Service Tab>Service Parameter<br><ul><li> Select the <span style="font-weight: bold;">Server</span> most probably the Publisher.</li><li> Select the <span style="font-weight: bold;">Cisco</span> <span style="font-weight: bold;">Call Manager</span> as the Service.</li></ul><br>In the field<span style="font-weight: bold;"><span style="font-weight: bold;"> </span>Auto Answer Timer (sec)*</span> change to <span style="font-weight: bold;">7; </span>where a single ring requires 4 seconds and you need 3 extra seconds so change it as required.<br>And also do check the DN is set to auto-answer.<br><br>Regards,<br>Ali Ahmed<br>Network Engineer<br><span style="font-weight: bold;">ArwenTech Pvt(Ltd)</span><br><br><br>--- On <b>Fri, 10/10/08, Humayun.Sami/NE/Karachi <i><Humayun.Sami@wateen.com></i></b> wrote:<br><blockquote
style="border-left: 2px solid rgb(16, 16, 255); margin-left: 5px; padding-left: 5px;">From: Humayun.Sami/NE/Karachi <Humayun.Sami@wateen.com><br>Subject: [cisco-voip] AutoAnswer after One Ring and 3 Sec delay...<br>To: cisco-voip@puck.nether.net<br>Date: Friday, October 10, 2008, 3:37 AM<br><br><div id="yiv283230919">
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<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;">Guys,</span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;"> </span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;"> </span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;">I
have setup a new IPCC call centre, the agents are logged in most of the time
and on ready state and are free, customer requirement was to enable Auto Answer
I did that, now they want it should be auto answered but after one ring and 3
seconds delay, how can that be possible, that I can identify the agent b4 the call
is auto Answered…Look forward to hear from you.</span></p>
<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;"> </span></p>
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<p class="MsoNormal"><span style="font-family: "Verdana","sans-serif"; color: black;">H.</span></p>
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</div><pre>_______________________________________________<br>cisco-voip mailing list<br>cisco-voip@puck.nether.net<br>https://puck.nether.net/mailman/listinfo/cisco-voip<br></pre></blockquote></td></tr></table><br>