<div dir="ltr">Yeah, thats what i thought.. Customer has said they have done this already.. might do it myself to make sure...<br><br>Thanks!<br><br>Johnny<br><br><div class="gmail_quote">On Tue, Oct 14, 2008 at 3:46 PM, Carlos Ortiz <span dir="ltr"><<a href="mailto:COrtiz@sscincorporated.com">COrtiz@sscincorporated.com</a>></span> wrote:<br>
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<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Search the registry on the IPCC server for
the LDAP IP address. We had this issue after changing IP's on IPCC and I
believe that I fixed it manually by editing the registry on the server. It
should be fairly obvious if you search the registry for the exact IP address.</span></font></p>
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<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;">Carlos</span></font></p>
<p><font size="2" color="navy" face="Arial"><span style="font-size: 10pt; font-family: Arial; color: navy;"> </span></font></p>
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<p><b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma; font-weight: bold;">From:</span></font></b><font size="2" face="Tahoma"><span style="font-size: 10pt; font-family: Tahoma;"> <a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>
[mailto:<a href="mailto:cisco-voip-bounces@puck.nether.net" target="_blank">cisco-voip-bounces@puck.nether.net</a>] <b><span style="font-weight: bold;">On
Behalf Of </span></b>Johnny Crothers<br>
<b><span style="font-weight: bold;">Sent:</span></b> Tuesday, October 14, 2008
9:54 AM<br>
<b><span style="font-weight: bold;">To:</span></b> Ed Leatherman<br>
<b><span style="font-weight: bold;">Cc:</span></b> <a href="mailto:cisco-voip@puck.nether.net" target="_blank">cisco-voip@puck.nether.net</a><br>
<b><span style="font-weight: bold;">Subject:</span></b> Re: [cisco-voip] IPCC
Express</span></font></p>
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<p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hi Ed,<br>
<br>
Thanks for your help!<br>
<br>
An uninstall/reinstall still has the same outcome. The postinstall.exe file, is
this on the CRS server or on the client? Its looking very much like its a
server related configuration thats cause the failure of new and old CDA
installations.<br>
<br>
Cheers,<br>
<br>
Johnny<br>
<br>
</span></font></p>
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<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Tue, Oct 14, 2008 at 2:50 PM, Ed Leatherman <<a href="mailto:ealeatherman@gmail.com" target="_blank">ealeatherman@gmail.com</a>> wrote:</span></font></p>
<div>
<p style="margin-bottom: 12pt;"><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Johnny,<br>
<br>
Something to try:<br>
I'm on CRS 5 but I think its the same in 4..<br>
<br>
On your CRS server(s), look in C:\Program Files\Cisco\Desktop\bin\, for
PostInstall.exe. This sets various IP Addresses and so forth for CAD and CSD
installations.. it may need to be corrected. uninstall/reinstall CAD. See if
that helps.<br>
<br>
I think they need to be the IP Addr of your CRS server.. can't remember from
version 4 though.<br>
<br>
Ed</span></font></p>
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<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">On Tue, Oct 14, 2008 at 9:41 AM, Johnny Crothers <<a href="mailto:randvines@gmail.com" target="_blank">randvines@gmail.com</a>>
wrote:</span></font></p>
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<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;">Hi all,<br>
<br>
IPCC Express 4.x<br>
<br>
The problem is that the customer has changed their IP address through the Cisco
procedure that was provided to them, however<br>
<br>
When they download the CDA and install it, the LDAP Host 1 in the registry is
showing the old IP address. Which means they cannot log in..<br>
<br>
If you attempt to change the LDAP Host 1 IP once installed the CDA
automatically changes it once it connects to the server (I assume that is
downloads the new registry word?) <br>
<br>
Unless I'm not understanding by what the customer is saying, but from my
knowledge the LDAP Host 1 should be pointing to the CCM DC Directory (DCD has
been confirmed).<br>
<br>
I've managed to put a bandaid on by changing the LDAP Host 2 to point to the
new IPCC Express IP Address, this works fine.<br>
<br>
I guess my underlying question is:<br>
<br>
Where does the LDAP Host 1 IP address come from when starting up the CDA?<br>
<br>
Thanks for all the help!<br>
<br>
Johnny</span></font></p>
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<p><font size="3" face="Times New Roman"><span style="font-size: 12pt;"><br>
<br clear="all">
<br>
-- <br>
Ed Leatherman<br>
Assistant Director, Voice Services<br>
West Virginia University<br>
Telecommunications and Network Operations</span></font></p>
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